Genomelink onboarding

9 emails over 18 days, counted from the first email.

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Day 0First email
Email 1 · OnboardingComplete your registration to unlock your DNA resultsNext, download raw DNA data files from Ancestry, 23andMe, or MyHeritage and upload them to Genomelink. It takes only a few minutes after receiving your data file.
Day 11 day later
Email 2 · Onboarding[Please Read] How to upload your test resultsIf you’re having trouble downloading your DNA data file, we’re here to help! Click below to find out how easy it is to download your DNA data in just minutes.
Day 21 day later
Email 3 · Activation nudgeYour free Ancient Ancestry report is ready.Share DNA with Indigenous Americans? Complete your registration today and claim a free Ancient Ancestry report (usually $29).
Day 75 days later
Email 4 · OnboardingA new cousin just showed up in your DNA matchesYour match tested on a different DNA service from yours. Upload your raw data once and we'll find them, along with anyone else who shares your roots.
Day 81 day later
Email 5 · OnboardingYour 22-chromosome Native American check is availableUpload your existing DNA file and we check all 22 chromosomes for Indigenous American DNA across 10 regional groups. Free to start.
Day 113 days later
Email 6 · OnboardingYour DNA Match Network Graph is availableYou have new DNA matches. See how your DNA matches connect to each other and where each family line sits in your extended tree, revealing branches you'd miss one match at a time.
Day 143 days later
Email 7 · OnboardingYour mtDNA Report is availableFree to check if we can detect mtDNA markers. Follow your maternal line back about 180,000 years and see the ancient women who shared your lineage.
Day 151 day later
Email 8 · Activation nudgeYour Native American Report is availableUpload your existing DNA file and we check all 22 chromosomes for Indigenous American DNA across 10 regional groups. Free to start.
Day 183 days later
Email 9 · Activation nudgeYour Italian Ancestry Report is availableYour DNA test says "Southern European." Discover which of the 9 Italian regions your DNA points to and match with 200+ ancient genomes.

What each email does

Day 0First emailOnboardingComplete your registration to unlock your DNA resultsGuides new users through downloading raw DNA data from a supported testing service and uploading it to Genomelink to access their results.
Day 11 day laterOnboarding[Please Read] How to upload your test resultsGuides new users through downloading and uploading their DNA data, then outlines the genetic insights and reports they can access.
Day 21 day laterActivation nudgeYour free Ancient Ancestry report is ready.Genomelink encourages new users to complete registration by uploading an existing DNA test result to claim a free Ancient Ancestry report. It explains which providers are supported and when the report will be ready.
Day 75 days laterOnboardingA new cousin just showed up in your DNA matchesGuides new users through uploading their raw DNA data and completing a match profile. It explains how Genomelink can find relatives who tested with other services.
Day 81 day laterOnboardingYour 22-chromosome Native American check is availableGuides a new Genomelink user through uploading an existing DNA file and opening a Native American ancestry report. It explains the report’s regional detail and research background, and includes an Indigenous Peoples’ Day offer.
Day 113 days laterOnboardingYour DNA Match Network Graph is availableGuides new users through uploading DNA data, completing a match profile, and accessing the Network Graph tool. It also explains how Genomelink’s DNA visualization tools work together.
Day 143 days laterOnboardingYour mtDNA Report is availableIntroduces Genomelink’s maternal-line DNA report and explains how to check for compatible markers, upload DNA data, and open the report. A founder note explains the analysis, its limitations, and pricing.
Day 151 day laterActivation nudgeYour Native American Report is availablePrompts the recipient to upload an existing DNA file and complete their Indigenous American ancestry report. It explains the report’s regional detail and research basis, with calls to learn more, complete the process, and claim an offer.
Day 183 days laterActivation nudgeYour Italian Ancestry Report is availableGenomelink highlights an Italian ancestry report based on the recipient’s Southern European result and explains how to upload existing DNA data to complete it.

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