Float
Day 18 after signup
Float Planned Maintenance: Saturday, 21st November
Why it works
- State the maintenance window near the beginning so readers can quickly see whether it affects them.
- Follow the schedule with a plain-language explanation of the reason, what users need to do, and what will happen to their data and integrations.
How it is built
- Personal greeting
- Maintenance schedule
- Reason and reassurance
- Support invitation
Email copy
Hi [First name], Float will not be available on Saturday 21st November between 9am and 12pm GMT (4am - 7am EST, 1am - 4am PST, 8pm - 11pm AEDT and 10pm Sat - 1am Sun NZDT). This is to allow scheduled database maintenance to take place, which will help ensure the long-term reliability of the platform. Your data is safe, and there is nothing you need to do. Once the maintenance is complete, access will return to normal, and your integrations will continue syncing as usual. We apologise for any inconvenience caused. If you have any questions, please reply to this email. Thanks, Graeme Product Lead Follow us The Float Yard Ltd, 5 South Charlotte Street, Edinburgh, EH2 4AN, United Kingdom Unsubscribe from our emails