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Email examplesSequencesDesktime

Desktime onboarding

6 emails over 12 days, counted from the day we signed up.

Clone this sequencePreview it for your brand
  1. Day 0First email
    Email 1 · WelcomeWelcome to DeskTime!Here's the quick-start guide to get your team tracking in minutes.
  2. Day 11 day later
    Email 2 · OnboardingDownload DeskTime to start trackingInstall the desktop app now to start automatic background tracking.
  3. Day 43 days later
    Email 3 · OnboardingNeed help getting started?We’ve got you covered
  4. Day 62 days later
    Email 4 · Activation nudgeWant real numbers?See your ROI now
  5. Day 104 days later
    Email 5 · Trial endingYour DeskTime trial is almost overSet up billing to continue using DeskTime
  6. Day 122 days later
    Email 6 · Upgrade promptA little boost for your next stepGet 15% off your first month

What each email does

  1. Day 0First emailWelcomeWelcome to DeskTime!Welcomes the new user and points them to a setup guide with short videos covering app installation, team invites, settings, and reports. Offers help by reply and links to support resources.
  2. Day 11 day laterOnboardingDownload DeskTime to start trackingGuides new users through downloading and installing the desktop app, signing in, and granting the permissions needed for automatic time tracking. It also explains what DeskTime monitors and points to setup help.
  3. Day 43 days laterOnboardingNeed help getting started?A few days into the trial, DeskTime offers help with setup, feature questions, and best practices. It also points readers to the FAQ for self-service support.
  4. Day 62 days laterActivation nudgeWant real numbers?The email introduces DeskTime’s ROI calculator to help teams estimate its financial value, then encourages them to add a payment method.
  5. Day 104 days laterTrial endingYour DeskTime trial is almost overDeskTime reminds the recipient that their trial is ending soon and explains how to add a payment method and choose a plan. It also offers help from an account manager and links to support resources.
  6. Day 122 days laterUpgrade promptA little boost for your next stepDeskTime encourages the recipient to continue after their trial by offering 15% off the first month. It connects continued use with building clearer, more actionable insights from accumulated data.

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