Couchbase Capella
Day 3 after signup
Capella cluster paused due to inactivity
Your Couchbase Capella database wittyceciliaberdichevsky has been paused.
Why it works
- Lead with the account status change so the recipient immediately understands why the email matters.
- State the deadline and consequence plainly to make the required next step clear.
- Keep the email focused on one reactivation action rather than adding unrelated product information.
How it is built
- Personal greeting
- Pause notification
- Data retention deadline
- Reactivation call to action
Email copy
Dear [First name] [First name], Your free tier Capella database, My Organization/My First Project/wittyceciliaberdichevsky, has been paused due to 72 hours of inactivity. To ensure you don’t lose valuable data, you have 30 days from the date of this email to resume your database. After this period, the database will be deleted, but your account will remain active. Click here to resume your database, this will take you directly to the reactivation page. Regards, The Couchbase Capella team If this email is unexpected, please contact our support team This message was sent by Couchbase Inc., 3155 Olsen Drive, Suite 150, San Jose, CA 95117, United States