Condens onboarding

5 emails over 13 days, counted from the day we signed up.

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Day 0First email
Email 1 · WelcomeWelcome to Condens [First name]!Centralize customer knowledge with Condens and turn research into real customer understanding through smarter, faster analysis.
Day 0Same day
Email 2 · OnboardingTurn your research data into insights instantly ⚡Upload. Analyze. Discover. Condens AI helps you find insights in minutes.
Day 22 days later

What each email does

Day 0First emailWelcomeWelcome to Condens [First name]!Condens welcomes a new trial user and introduces its research analysis and repository tools. It outlines suggested first steps, points to an intro video, and offers help from the customer success team.
Day 0Same dayOnboardingTurn your research data into insights instantly ⚡Guides new users through preparing research data and choosing a way to analyze it. It highlights key Condens capabilities, links to a practical AI guide, and encourages the reader to start analyzing.

OnboardingMake your insights easy to share and exploreSara introduces ways to turn research into shareable reports and an insights hub, with resources for stakeholder engagement and measuring impact. The email encourages the new user to log in and offers a walkthrough.

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