Chatway
Day 5 after signup
What's your Chatway dream feature?
Why it works
- Ask one specific, open-ended question so the recipient knows exactly what kind of feedback to share.
- Acknowledge that positive feedback is welcome too, making the request feel less like a demand for criticism.
- Use a personal sender sign-off and a direct reply invitation to keep the feedback process simple.
How it is built
- Personal greeting
- Usage check-in
- Feature feedback question
- Invitation to reply
- Founder sign-off
Email copy
Hi there, You’ve been using Chatway for a while now, and I hope you’re enjoying it. Quick question, if you could add any feature to Chatway (AND I MEAN ANYTHING), what would it be? If you're happy with Chatway and have no suggestions, I'd love to hear from you too. Please reply to this email and let me know. Gal Dubinski, Co-founder @ Chatway