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Email examplesSequencesTightknit

Tightknit onboarding

9 emails over 8 days, counted from the day we signed up.

Clone this sequencePreview it for your brand
  1. Day 0First email
    Email 1 · WelcomeWelcome to TightKnit - here's your confirmationBookmark the site and check the Learning Center for more How-To
  2. Day 11 day later
    Email 2 · OnboardingTK Tip 1 - Your First 3 StepsThe order of things is important as you're starting out.
  3. Day 21 day later
    Email 3 · OnboardingTK Tip 2 - Where are your photos? Does it matter?The most important thing is to start.
  4. Day 31 day later
    Email 4 · OnboardingTK Tip 3 - Name Story Albums for Everyone Who Will See ThemThe title is the common thread you'll use to organize
  5. Day 41 day later
    Email 5 · OnboardingTK Tip 4 - Family Groups from Small to LargeFamily groups are the kitchen table we keep talking about.
  6. Day 51 day later
    Email 6 · OnboardingTK Tip 5 - More on Family GroupsCore groups and expanded groups...
  7. Day 61 day later
    Email 7 · OnboardingTK Tip 6 - Keep Up through Your NotificationsWhat can those you invite actually do - and how will you know?
  8. Day 71 day later
    Email 8 · OnboardingTK Tip 7 - Create an email list so you can be proactiveMake it easy to have conversations outside too
  9. Day 81 day later
    Email 9 · OnboardingTK Tip 8 - Everything About PhotosWhere they live, who can see them, who "owns" them...

What each email does

  1. Day 0First emailWelcomeWelcome to TightKnit - here's your confirmationThe founder welcomes the new member, explains TightKnit’s purpose, and confirms that their account has been created. It points them to the app, a quick-start guide, and the Learning Center for help getting started.
  2. Day 11 day laterOnboardingTK Tip 1 - Your First 3 StepsFounder Eric guides new users through creating a story album, forming a family group, and sharing the album in the right order. He adds a personal example and invites the recipient to reply with questions.
  3. Day 21 day laterOnboardingTK Tip 2 - Where are your photos? Does it matter?Founder Eric explains how to prepare digital or physical photos for a first story album and links to a guide on digitizing them. He invites the reader to reply or rate whether the tips are helpful.
  4. Day 31 day laterOnboardingTK Tip 3 - Name Story Albums for Everyone Who Will See ThemFounder Eric shares practical guidance for naming and organizing story albums so family members can find them and contribute memories. The email also offers support options and asks readers whether the tips are helpful.
  5. Day 41 day laterOnboardingTK Tip 4 - Family Groups from Small to LargeFounder Eric explains how to choose who to include in a family group based on an album’s topic. He points readers to a Learning Center video and invites them to reply or request support.
  6. Day 51 day laterOnboardingTK Tip 5 - More on Family GroupsThe founder explains how to organize family groups around the people who should see each story album, using wedding photos as an example. The email closes by inviting questions and asking whether the tips are helpful.
  7. Day 61 day laterOnboardingTK Tip 6 - Keep Up through Your NotificationsA founder explains how notifications help members keep up with activity in shared story albums and how to mark new activity as seen. The email closes with a yes-or-no prompt asking whether the tips are helpful.
  8. Day 71 day laterOnboardingTK Tip 7 - Create an email list so you can be proactiveFounder Eric shares a practical tip for staying in touch with family group members outside the app. The email explains how to find members’ addresses and invites readers to share tips or ask for help.
  9. Day 81 day laterOnboardingTK Tip 8 - Everything About PhotosThe founder explains who can see and manage uploaded photos, how story albums work, and what information is shared. It closes by inviting questions and asking whether the tips are helpful.

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