Planetscale
Day 0 after signup
Welcome to PlanetScale
Why it works
- A brief introduction from the CEO gives the welcome note a direct, human voice.
- The email moves from inviting feedback to offering practical help, making the next step clear without a hard sell.
How it is built
- Founder introduction
- Feedback invitation
- Offer of assistance
- Personal sign-off
Email copy
Hi, My name is Sam, I am the CEO of PlanetScale. This is an automated email, but if you reply it will go straight to me. If you have any feedback or comments on our product I would love to hear it. If you are considering using PlanetScale for an existing project or need to scale your database please get in touch. We would be happy to assist you. Thanks, Sam