Medusa
Day 0 after signup
Welcome to Medusa Cloud
Welcome to Medusa Cloud
Why it works
- A brief introduction from the CEO makes the welcome feel like a personal note rather than a generic automated message.
- The email names specific ways the team can help, giving the reader a clear reason to reply.
- Keep the message focused on welcoming the new user and opening a conversation instead of adding extra setup instructions.
How it is built
- Personal greeting
- CEO introduction
- Welcome and support offer
- Personal sign-off
Email copy
Hi, I am Seb, the CEO of Medusa. This is an automated email, but replies go straight to my inbox. Thank you for signing up for Medusa Cloud. If you have any feedback or questions about our product I would love to hear it. If you are considering Medusa for an existing store and need help with a migration please get in touch. We are happy to assist. Best, Seb