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Email examplesBrandsConcourseOnboarding

Concourse customer case study onboarding email

Concourse shares how CurbWaste used the platform to automate finance workflows and improve reporting. It offers help setting up similar workflows.

Concourse

Sep 28, 2026

How CurbWaste scaled reporting and analysis using Concourse

Why it works

  • Open with a customer example to make the product's value concrete for someone still getting started.
  • Explain the customer's original challenges before describing setup and outcomes, so the transformation is easy to follow.
  • End with a low-friction offer of direct help that connects the example to the reader's own workflows.

How it is built

  1. Customer story introduction
  2. Company growth context
  3. Workflow setup details
  4. Results and impact
  5. Offer of hands-on help
  6. Team sign-off and footer
Email copy

We hope you've been having a great experience on Concourse so far. To give you a sense of what teams are achieving with the platform, here is a quick example from one of our customers, CurbWaste. CurbWaste is a fast-growing vertical SaaS company in waste management. As they scaled to 70 plus haulers across 30 states, their finance team became bogged down with slow closes, manual reconciliations, and hours spent building customer P&Ls. They connected Concourse to QuickBooks Online in about 10 minutes. No engineering work, no migrations. Within the first week, the team moved flux reviews, vendor spend analyses, and customer P&Ls from spreadsheets to automated agents. The impact was immediate. Manual work dropped by about 75 percent. Month-end close accelerated by two to three days. More than 15 hours a month were freed up for strategic tasks. Finance went from reactive reporting to real-time insight. If you’re interested in setting up similar workflows or want help automating a specific process, just reply here and we can walk you through it. The Concourse Team Twitter | Linkedin You are receiving this email because you opted in to receive updates from Concourse Concourse, 149 5th Avenue, New York, NY Unsubscribe Powered by Loops

Brand
Concourse
Industry
SaaS · Software
Type
Lifecycle
Email
Onboarding
Sent
Sep 28, 2026
Sent at
Mon, 1:43 AM UTC
From
Concourse <hello@concourse.co>
Sent with
Loops
Plain textSocial proofSingle CTA
All onboarding email examples

Breakdown

Calls to action
0 buttons, 5 links
Length
204 words · 1 min read
Images
1
Layout
Single column · Text-heavy
Voice
Professional
Language
English
Dark mode
Custom dark styles

Colors

  • #ffffff
  • #000000
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