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Email examplesBrandsDescopeWelcome

Descope welcome email

Welcomes new users and outlines practical steps for setting up Descope, including configuring a project, finding documentation, inviting teammates, and getting support. It also invites users to join the AuthTown community.

Descope

Day 0 after signup

Welcome to Descope!

Welcome to Descope! So glad you’re here. We’re outlining some steps below to help you get set up with our authentication platform.

Why it works

  • Put practical setup steps near the beginning so new users can quickly see how to get started.
  • Group guidance into short, clearly labeled sections to make a detailed onboarding email easier to scan.
  • Close with a community invitation that offers a way to connect beyond the initial setup.

How it is built

  1. Friendly welcome
  2. Console reminder
  3. Setup guidance
  4. Documentation resources
  5. Team and support options
  6. Community invitation
  7. Friendly sign-off
Email copy

Hey there, Welcome to Descope! So glad you're here. As a reminder, you can go to our Console at any time by visiting app.descope.com. We're outlining some steps below to help you get set up with Descope so that you can start trying our CIAM platform as quickly as possible 👇 ⭐ Go through our Getting Started Wizard If you haven't already, we highly recommend going through our Getting Started Wizard. The wizard will ask you a few questions about your app and generate no-code workflows for your chosen authentication methods. 🔍 Find your Project ID and update Company details Once you're logged in, you can find your Project ID under the Settings Menu by clicking "Project". You will need your Project ID to integrate Descope into your app. You can also update your Company Name and Project Name so we can better assist you with any questions. 📂 Have our docs on hotkey If you have questions about the Descope service or are running into hiccups during setup, our docs (docs.descope.com) is a good resource to keep handy. Please access the docs in the same browser instance that you log in to the console. This will pre-populate your Project ID in the relevant SDK and API docs to make setup even easier. Some docs links we think will be useful right away are: ✱ Quick Start ✱ Client SDKs ✱ Mobile SDKs ✱ Backend SDKs 👥 Add your team Want to add your colleagues to your Descope Project? Go to "Company", select "Descope Admins", and then add users to your Project by selecting the "User" button on the right. 🗨️ Chat with us Have questions that aren't covered in our docs? You can use the chat widget in the lower left corner of the Console to speak with us at any time. You can also email support@descope[.]com and we'd be happy to help. Thanks again for beginning your journey as a Descoper! Remember, there are plenty of people who have the same auth questions you do. We invite you to join 🏘️ AuthTown 🏘️, our open user community for devs and builders looking to learn more about authentication. We're forever online! Join AuthTown → Cheers, Your friendly neighborhood Descopers Descope, 20660 Stevens Creek Blvd. #245, Cupertino, CA, 95014

Brand
Descope
Industry
SaaS · Authentication software
Type
Lifecycle
Email
Welcome
Sent
Day 0 after signup
Sent at
Mon, 12:24 AM UTC
From
Descope <team@hi.descope.com>
Sent with
HubSpot
Single CTA
All welcome email examples

Breakdown

Main button
“Join AuthTown →”
Calls to action
1 button, 13 links
Length
372 words · 2 min read
Images
4
Layout
Single column · Balanced
Voice
Friendly
Language
English
Fonts
Arial, Roobert, Helvetica
Dark mode
No custom styles

Colors

  • #23496d
  • #f9fafb
  • #0085ff
  • #000000
  • #7deded
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