Updated 2026-02-01

Best Email Marketing Tools for Brick-and-Mortar Stores

Drive foot traffic, build loyalty, and keep customers coming back with the right email marketing platform.

Brick-and-mortar stores face unique challenges. You are competing with online retail for attention and purchases. Email marketing bridges the gap by keeping your store top of mind between visits. A monthly newsletter reminds customers you exist. Flash sale alerts drive immediate foot traffic. Loyalty rewards encourage repeat visits. New product announcements create excitement. Event invitations build community. The right email platform turns casual shoppers into loyal regulars. I tested and reviewed 13 email marketing tools specifically for brick-and-mortar use cases, ranking them on ease of use, pricing, local marketing features, and automation capabilities.

Why Brick-and-Mortar Stores Need Email Marketing

Drive Foot Traffic

Unlike online businesses that can retarget with ads, brick-and-mortar stores need to actively remind customers to visit. Email campaigns for flash sales, new arrivals, and events drive customers through your door when you need them most.

Build Customer Loyalty

Loyal customers spend 67% more than new ones. Email loyalty programs, birthday rewards, and exclusive subscriber-only offers make customers feel special and give them a reason to choose you over competitors.

Compete with Online Retail

Email lets you combine the personal touch of in-store shopping with the convenience of digital communication. Order notifications, stock alerts, and personalized recommendations bridge your physical and digital presence.

Community Building

Brick-and-mortar stores are community anchors. Email helps you share your story, spotlight your team, support local causes, and host events. This community connection is your competitive advantage over faceless online retailers.

13 Best Email Marketing Tools for Brick-and-Mortar Stores

Our Top Pick for Brick-and-Mortar Stores
#1
Sequenzy

AI-powered email marketing with smart automation and pay-per-email pricing.

Visit
Best for
Brick-and-mortar stores wanting AI-created campaigns with affordable pricing
Pricing
$29/month for 50,000 emails

Pros

  • AI creates store campaigns in seconds
  • Pay-per-email keeps costs low
  • Simple enough for busy store owners
  • Direct founder support

Cons

  • Newer platform with a growing feature set
  • No built-in SMS marketing
  • Smaller template library compared to established platforms
  • No POS integration
#2
Mailchimp

The most recognized email platform with postcard marketing.

Visit
Best for
Stores wanting a familiar platform with POS integrations
Pricing
Free up to 500 contacts, then from $13/month

Pros

  • POS integrations (Square, Shopify)
  • Postcard marketing
  • Free tier
  • Retail templates

Cons

  • Steep pricing at scale
  • Basic automation
  • Features behind paywalls
  • Declining support
#3
Constant Contact

Email marketing with event management for small businesses.

Visit
Best for
Stores that host in-store events and want phone support
Pricing
From $12/month for 500 contacts

Pros

  • Event management
  • Phone support
  • Social media integration
  • Long retail track record

Cons

  • Dated interface
  • Higher pricing
  • Basic automation
  • No free tier
#4
Brevo

Affordable email and SMS with CRM.

Visit
Best for
Stores wanting email and SMS for flash sale alerts
Pricing
Free up to 300 emails/day, then from $25/month

Pros

  • SMS for flash sales
  • CRM included
  • Pay by emails
  • Affordable

Cons

  • Basic automation
  • Daily limits
  • Less polished
  • Brevo branding
#5
MailerLite

Clean, simple email marketing with generous free tier.

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Best for
Budget-conscious stores wanting simple, professional email
Pricing
Free up to 1,000 subscribers, then from $10/month

Pros

  • Very affordable
  • Clean interface
  • Landing pages
  • Good automation

Cons

  • Strict approval
  • Limited retail features
  • Basic analytics
  • Fewer integrations
#6
Omnisend

Retail marketing platform with email, SMS, and push.

Visit
Best for
Stores with both physical and online retail presence
Pricing
Free up to 250 contacts, then from $16/month

Pros

  • Multi-channel retail marketing
  • Pre-built automation
  • Product picker
  • SMS included

Cons

  • E-commerce focused
  • Limited free tier
  • Less relevant for pure physical
  • Complex for simple needs
#7
ActiveCampaign

Advanced automation with CRM.

Visit
Best for
High-value retail stores with sophisticated customer management
Pricing
$29/month for 1,000 contacts

Pros

  • CRM for customer tracking
  • Powerful automation
  • Loyalty program support
  • Excellent deliverability

Cons

  • Expensive
  • Steep learning curve
  • No free tier
  • Overkill for small stores
#8
Kit

Creator-focused platform with generous free tier.

Visit
Best for
Stores wanting the largest free subscriber list
Pricing
Free up to 10,000 subscribers, then from $25/month

Pros

  • Very generous free tier
  • Landing pages
  • Simple
  • Tag organization

Cons

  • Not retail-focused
  • Limited design
  • No POS integration
  • Basic reporting
#9
Flodesk

Beautiful emails with flat-rate pricing.

Visit
Best for
Boutiques and lifestyle stores wanting beautiful brand emails
Pricing
$38/month flat rate, unlimited subscribers

Pros

  • Stunning designs
  • Flat-rate pricing
  • Unlimited subscribers
  • Premium feel

Cons

  • No free tier
  • Basic automation
  • Limited integrations
  • No SMS
#10
GetResponse

All-in-one with landing pages.

Visit
Best for
Stores hosting workshops or classes
Pricing
From $15.60/month for 1,000 contacts

Pros

  • Landing pages
  • Webinars for classes
  • Funnels
  • Good value

Cons

  • Cluttered
  • Not retail-focused
  • Average automation
  • Too many features
#11
Campaign Monitor

Professional email with polished templates.

Visit
Best for
Premium retail stores wanting polished communications
Pricing
From $9/month for 500 contacts

Pros

  • Beautiful templates
  • Professional quality
  • Reliable
  • Easy editor

Cons

  • Limited automation
  • Contact-based pricing
  • No free tier
  • Basic features
#12
AWeber

Reliable basics with phone support.

Visit
Best for
Non-technical store owners wanting phone support
Pricing
Free up to 500 subscribers, then from $15/month

Pros

  • Phone support
  • Free tier
  • Reliable
  • Simple

Cons

  • Dated
  • Limited automation
  • Basic everything
  • Little innovation
#13
Moosend

Budget-friendly email marketing.

Visit
Best for
Very budget-conscious stores
Pricing
From $9/month for 500 subscribers

Pros

  • Very affordable
  • Decent automation
  • Landing pages
  • Good value

Cons

  • Less well-known
  • No retail features
  • Limited integrations
  • Basic support

Feature Comparison

FeatureSequenzyMailchimpConstant ContactBrevo
Welcome sequence
Yes
Yes
Yes
Yes
AI-powered campaigns
Yes
No
No
No
SMS marketing
No
No
No
Yes
Event management
No
No
Yes
No
POS integration
No
Square/Shopify
Limited
No
Pay-per-email pricing
Yes
No
No
Yes
Free tier available
No
Yes
No
Yes
Phone support
No
No
Yes
No

Email Sequences Every Brick-and-Mortar Store Needs

These are the essential automated email sequences that will help you grow your business and keep clients coming back.

New Customer Welcome

Trigger: Customer joins email list in-store

Welcome new customers and drive a return visit.

Immediately
Welcome to {{store_name}} — here is a thank you

Welcome with a return-visit discount. Share your store's story and what makes you special.

Day 3
5 things most people do not know about our store

Behind-the-scenes content, fun facts, or lesser-known products and services.

Day 7
Your neighbors love us — here is what they say

Local customer reviews and testimonials. Social proof from the community.

Day 14
Come back soon — here is 15% off your next visit

Return-visit incentive. The second visit is where loyalty starts.

Flash Sale Alert

Trigger: Store runs a flash promotion

Drive immediate foot traffic with time-sensitive promotions.

Immediately
Flash sale: {{discount}} off everything — today and tomorrow only

Urgent promotion announcement. Store hours, address, and what is on sale. Create immediate action.

Next morning
Last day of our flash sale — do not miss out

Final reminder with urgency. Highlight popular items that might sell out.

Seasonal Campaign

Trigger: Seasonal schedule

Drive foot traffic with seasonal promotions.

3 weeks before
{{season}} is coming to {{store_name}} — sneak peek

Preview seasonal products, services, or events. Build anticipation.

1 week before
{{season}} collection is here — come see it first

Launch announcement with photos. Exclusive early access for subscribers.

Mid-season
Have you seen our {{season}} favorites?

Highlight bestsellers and popular items. Customer photos if available.

Season end
{{season}} clearance — last chance for these deals

End-of-season sale to clear inventory and drive traffic.

Birthday Celebration

Trigger: Customer birthday

Celebrate customers on their birthday with a personal touch.

Birthday - 3 days
Happy birthday! A gift from {{store_name}}

Birthday discount, free gift, or special offer. Make it personal and celebratory.

Choosing the Right Platform for Your Store

The best tool depends on your budget, whether you have an online presence, and how much time you have for marketing.

If budget is tight, start with free tiers. Kit (10,000 subscribers), MailerLite (1,000), or Mailchimp (500) all get you started at no cost.

If you need SMS for flash sales, Brevo includes SMS alongside email at an affordable price. Flash sale texts drive immediate foot traffic.

If time is your biggest constraint, Sequenzy's AI creates complete campaigns in seconds. For busy store owners, this is the fastest path to professional email marketing.

The Brick-and-Mortar Email Playbook

Three strategies drive the most foot traffic and loyalty:

Welcome new customers with a sequence that gives them a reason to return. A thank-you email with a return-visit discount is the single best investment. The second visit is where loyalty starts forming.

Monthly newsletter keeps you visible between visits. Share new products, store stories, and upcoming events. The goal is not to sell in every email but to be the store customers remember when they need what you sell.

Flash sale alerts drive immediate traffic. Time-limited, in-store-only promotions create urgency. Email (and SMS if you have it) gets customers through your door today.

Getting Started

  1. Start collecting emails today with a signup form at your counter and a small incentive
  2. Set up a welcome sequence that thanks new subscribers and offers a return-visit discount
  3. Commit to a monthly newsletter with one promotion, one store story, and one community update
  4. Plan seasonal campaigns around your product calendar and local events
  5. Use flash sale emails during slow periods to drive traffic

The stores that thrive are the ones that stay connected with their customers between visits. Email makes that possible without taking you away from running your business.

Frequently Asked Questions

Ready to grow your brick-and-mortar store practice?

Start your free trial today. Set up your first email sequence in minutes with AI-powered content generation.

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Sequenzy - Complete Pricing Guide

Pricing Model

Sequenzy uses subscriber-based pricing. You only pay for subscribers active in sequences (automations). Inactive subscribers are free to store.

All Pricing Tiers

  • 0-100 subscribers: Free (Free annually) - 3k emails/month
  • 101-1,000 subscribers: $19/month ($205/year annually) - 15k emails/month
  • 1,001-5,000 subscribers: $29/month ($313/year annually) - 60k emails/month
  • 5,001-10,000 subscribers: $49/month ($529/year annually) - 120k emails/month
  • 10,001-25,000 subscribers: $99/month ($1069/year annually) - 300k emails/month
  • 25,001-50,000 subscribers: $199/month ($2149/year annually) - 600k emails/month
  • 50,001-100,000 subscribers: $349/month ($3769/year annually) - 1.2M emails/month
  • 100,000+ subscribers: Custom pricing (Custom annually) - Unlimited emails/month

Yearly billing: All plans offer a 10% discount when billed annually.

Free Plan Features (2,500 emails/month)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations
  • Full REST API access
  • Custom sending domain

Paid Plan Features (1,000 - 100,000 subscribers)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations (Stripe, Paddle, Lemon Squeezy)
  • Full REST API access
  • Custom sending domain

Enterprise Plan Features (100,000+ subscribers)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations
  • Full REST API access
  • Custom sending domain

Important Pricing Notes

  • You only pay for subscribers who are active in automations/sequences
  • Storing inactive subscribers is free
  • No hidden fees - all features included in the price
  • No credit card required for free tier

Contact

  • Pricing Page: https://sequenzy.com/pricing
  • Sales: hello@sequenzy.com