Expertise Beats Price
Hardware stores cannot compete with big box on price, but they win on expertise. DIY project guides, how-to emails, and personal recommendations build relationships that keep customers coming back for advice and supplies.
Seasonal Projects Drive Revenue
Every season inspires different projects. Email campaigns with seasonal project guides and supply checklists drive customers to your store with a specific purchase in mind—far more effective than generic sale promotions.
Contractors Are Your VIPs
Professional contractors can account for a significant portion of hardware store revenue. Dedicated email communication with volume pricing, new product alerts, and account benefits retains these high-value customers.