Updated 2026-02-01

Best Email Marketing Tools for Pet Stores

Keep pet parents coming back, automate restock reminders, and grow your pet business with the right email marketing platform.

Running a pet store means building relationships with dedicated pet parents who need regular supplies and care products. You need to remind customers when food and supplies run low, promote new products, and celebrate their furry family members. Email marketing helps you stay connected between visits. But most email tools are built for tech companies. Here are 13 platforms that actually work for pet stores, ranked by ease of use, automation features, and value for money.

Why Pet Stores Need Email Marketing

Automate Restock Reminders

Pet food and supplies run out on predictable schedules. Automated reminders bring customers back before they shop elsewhere.

Celebrate Pet Birthdays

Pet parents love celebrating their pets. Birthday emails with special offers create emotional connections and drive sales.

Launch New Products Effectively

New food brands, treats, and accessories need visibility. Email puts products in front of interested pet owners.

Build Loyalty Program Engagement

Reward programs keep customers coming back. Email reminds them of points, rewards, and exclusive member benefits.

13 Best Email Marketing Tools for Pet Stores

Our Top Pick for Pet Stores
#1
Sequenzy

AI-powered email marketing built for service businesses. Creates customer sequences automatically.

Visit
Best for
Pet stores wanting automated customer communication without complexity
Pricing
$29/month for 50,000 emails

Pros

  • AI writes restock and birthday sequences
  • Simple interface for store staff
  • Pay for emails sent, not contacts stored
  • Direct founder support

Cons

  • Launched in 2025, less track record
  • No built-in SMS
  • Fewer templates than established competitors
#2
Mailchimp

The most popular email marketing platform. Solid features but can get expensive.

Visit
Best for
Pet stores wanting a well-known platform
Pricing
Free up to 500 contacts, then $13-350/month

Pros

  • Extensive templates
  • Many integrations
  • Strong deliverability
  • Good analytics

Cons

  • Gets expensive fast
  • Interface overwhelming
  • Support has declined
  • Not designed for pet retail
#3
Constant Contact

Long-standing email platform popular with small businesses.

Visit
Best for
Pet stores wanting simple email with phone support
Pricing
From $12/month for 500 contacts

Pros

  • Very easy to use
  • Excellent phone support
  • Event management
  • Social integration

Cons

  • Limited automation
  • Dated templates
  • Higher prices
  • Basic segmentation
#4
ActiveCampaign

Powerful automation platform with a learning curve.

Visit
Best for
Larger pet stores with dedicated marketing
Pricing
From $29/month for 1,000 contacts

Pros

  • Excellent automation
  • CRM included
  • Great deliverability
  • Detailed scoring

Cons

  • Steep learning curve
  • Overkill for small shops
  • Complex interface
  • Price jumps with features
#5
Brevo

Formerly Sendinblue. Good value with transactional email included.

Visit
Best for
Budget-conscious pet stores needing email and SMS
Pricing
Free up to 300 emails/day, then from $25/month

Pros

  • SMS included
  • Generous free tier
  • Transactional included
  • Good automation

Cons

  • Daily limits on free
  • Support can be slow
  • Limited integrations
  • Branding on free tier
#6
MailerLite

Clean, simple email marketing with good automation.

Visit
Best for
Pet stores wanting simplicity and affordability
Pricing
Free up to 1,000 subscribers, then from $10/month

Pros

  • Very affordable
  • Clean interface
  • Good landing pages
  • Generous free tier

Cons

  • Strict approval
  • Limited advanced features
  • Basic reporting
  • Approval can take time
#7
Drip

E-commerce focused. Great for online pet supply sales.

Visit
Best for
Pet stores with significant online sales
Pricing
From $39/month for 2,500 contacts

Pros

  • Strong automation
  • Revenue tracking
  • E-commerce features
  • Detailed analytics

Cons

  • Built for e-commerce
  • Expensive
  • Overkill for walk-in shops
  • Learning curve
#8
GetResponse

All-in-one marketing platform with webinars and landing pages.

Visit
Best for
Pet stores hosting events or training sessions
Pricing
From $19/month for 1,000 contacts

Pros

  • Landing page builder
  • Automation templates
  • Webinar hosting
  • Competitive pricing

Cons

  • Busy interface
  • Email editor could improve
  • Support varies
  • Unused features
#9
AWeber

One of the original email platforms. Simple and reliable.

Visit
Best for
Pet stores wanting no-frills reliability
Pricing
Free up to 500 subscribers, then from $15/month

Pros

  • Reliable deliverability
  • Simple to use
  • Good support
  • Long track record

Cons

  • Feels dated
  • Limited automation
  • Basic templates
  • Little innovation
#10
ConvertKit

Built for creators. Not ideal for pet retail.

Visit
Best for
Pet stores that create educational content
Pricing
Free up to 1,000 subscribers, then from $29/month

Pros

  • Great for newsletters
  • Clean management
  • Tag-based automation
  • Creator features

Cons

  • Not for retail
  • Limited design
  • No free landing pages
  • Wrong focus
#11
HubSpot

Enterprise marketing platform with email included.

Visit
Best for
Large pet retail chains
Pricing
Free basic, paid from $50/month (realistically $200+)

Pros

  • Full CRM
  • Great for teams
  • Excellent reporting
  • Many integrations

Cons

  • Overkill for most pet stores
  • Expensive
  • Complex setup
  • Ecosystem commitment
#12
Moosend

Budget email marketing with solid features.

Visit
Best for
Very price-conscious pet stores
Pricing
From $9/month for 500 subscribers

Pros

  • Very affordable
  • Good automation
  • Responsive support
  • Landing pages

Cons

  • Less known
  • Limited integrations
  • Smaller templates
  • Fewer features
#13
Campaign Monitor

Professional email marketing with beautiful templates.

Visit
Best for
Upscale pet boutiques prioritizing email design
Pricing
From $9/month for 500 contacts

Pros

  • Beautiful templates
  • Professional emails
  • Reliable delivery
  • Great visuals

Cons

  • Contact-based pricing
  • Limited automation
  • Gets expensive
  • Not pet-specific

Feature Comparison

FeatureSequenzyMailchimpConstant ContactActiveCampaign
Restock reminders
Birthday campaigns
Basic
AI content generation
Drag-and-drop editor
Automation workflows
Basic
SMS marketing
Free tier available

Email Sequences Every Pet Store Needs

These are the essential automated email sequences that will help you grow your business and keep clients coming back.

Pet Birthday Reminder Sequence

Trigger: Before pet's saved birthday

Celebrate pets with their owners. Birthday emails create emotional connections and drive visits.

2 weeks before
{{pet_name}}'s birthday is coming up!

Early reminder with birthday treat and toy suggestions.

1 week before
Plan something special for {{pet_name}}

Birthday party supplies and cake options.

On birthday
Happy Birthday {{pet_name}}! A gift inside

Birthday discount code and celebration ideas.

Supply Restock Reminder

Trigger: Based on purchase frequency

Remind customers when food and supplies are running low. Predictable purchases make perfect automation.

3 days before estimated empty
Time to restock {{pet_name}}'s food?

Reminder based on last purchase date and quantity.

On estimated empty day
{{pet_name}} might be running low on food

Easy reorder link with same product.

3 days after
Need help finding the right food for {{pet_name}}?

Alternative product suggestions if they did not reorder.

New Product Launch Campaign

Trigger: When launching new products

Announce new pet products to interested customers based on their pet type.

Launch day
New arrival for {{pet_type}} lovers

Product introduction with benefits and photos.

Day 3
Early reviews on our new {{product_category}}

Customer feedback and usage tips.

Day 7
Limited time: Try the new {{product_name}}

Introductory offer to encourage first purchase.

Loyalty Rewards Update

Trigger: Monthly or when points milestone reached

Keep customers engaged with your loyalty program and remind them of available rewards.

Monthly
{{first_name}}, you have {{points}} points to spend

Points balance and available rewards.

When close to reward
Almost there! {{points_needed}} more points for a free {{reward}}

Encourage next purchase to unlock reward.

When reward available
Claim your free {{reward}}, {{first_name}}!

Celebration email with redemption instructions.

How to Choose the Right Email Tool

The best email marketing tool depends on your situation:

Product mix matters. Stores with consumables benefit from restock automation. Boutiques selling accessories need beautiful visual templates.

Pet type focus. If you specialize in dogs, cats, or exotic pets, look for tools that handle segmentation well.

Budget is real. Most pet stores are small businesses. Calculate cost at your expected list size before committing.

What Actually Works for Pet Stores

After talking to many pet store owners about email marketing:

Restock reminders drive consistent revenue. Pet food runs out predictably. Automated reminders based on purchase timing bring customers back before they shop at big box stores.

Pet birthdays create loyalty. Pet parents love celebrating their animals. Birthday emails with special offers create emotional connections that last years.

Segmentation by pet type is essential. Dog owners ignore cat content. Fish keepers have different needs. Always segment by pet type for relevance.

Getting Started

Pick a tool from this list. Then:

  1. Import your customer list with pet information
  2. Set up automated restock reminder sequences
  3. Create pet birthday campaigns
  4. Send monthly newsletters with new products and pet care tips

Start simple and expand later.

Frequently Asked Questions

Monthly newsletters with new products work well. Restock reminders should be automated based on purchase timing. Pet birthday emails are annual but highly effective.

Pet photos always perform well. Product highlights, pet care tips, and seasonal safety information engage customers. User-submitted pet photos create community.

Ask at checkout for pet name, type, breed, and birthday. Create a pet profile signup form. Offer a birthday discount for registering their pet.

Yes, dog owners want different content than cat owners or fish keepers. Segment by pet type for relevant product recommendations and care tips.

Track purchase dates and quantities. Estimate when supplies run low based on typical consumption. Send reminders a few days before they likely need to reorder.

Open rate (aim for 25%+), reorder rate from reminder emails, and revenue per email. Track which product categories get the most clicks.

Create dedicated event emails with animal photos. Send reminders leading up to the event. Follow up with attendees who did not adopt about future events.

Yes, and you should. Urgent health and safety information builds trust. Create a template ready for recall announcements.

Pet names in subject lines perform well. Examples: 'Max might be running low on food' or 'New treats Luna would love' create personal connection.

Collect emails from every purchase. Offer first-purchase discount for signup. Add signup at adoption events and training classes. Partner with local vets for cross-promotion.

Ready to grow your pet store practice?

Start your free trial today. Set up your first email sequence in minutes with AI-powered content generation.

Related Industries

Sequenzy - Complete Pricing Guide

Pricing Model

Sequenzy uses subscriber-based pricing. You only pay for subscribers active in sequences (automations). Inactive subscribers are free to store.

All Pricing Tiers

  • 0-100 subscribers: Free (Free annually) - 2k emails/month
  • 101-1,000 subscribers: $19/month ($205/year annually) - 15k emails/month
  • 1,001-5,000 subscribers: $29/month ($313/year annually) - 60k emails/month
  • 5,001-10,000 subscribers: $49/month ($529/year annually) - 120k emails/month
  • 10,001-25,000 subscribers: $99/month ($1069/year annually) - 300k emails/month
  • 25,001-50,000 subscribers: $199/month ($2149/year annually) - 600k emails/month
  • 50,001-100,000 subscribers: $349/month ($3769/year annually) - 1.2M emails/month
  • 100,000+ subscribers: Custom pricing (Custom annually) - Unlimited emails/month

Yearly billing: All plans offer a 10% discount when billed annually.

Free Plan Features (0-100 subscribers)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations
  • Full REST API access
  • Custom sending domain

Paid Plan Features (1,000 - 100,000 subscribers)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations (Stripe, Paddle, Lemon Squeezy)
  • Full REST API access
  • Custom sending domain

Enterprise Plan Features (100,000+ subscribers)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations
  • Full REST API access
  • Custom sending domain

Important Pricing Notes

  • You only pay for subscribers who are active in automations/sequences
  • Storing inactive subscribers is free
  • No hidden fees - all features included in the price
  • No credit card required for free tier

Contact

  • Pricing Page: https://sequenzy.com/pricing
  • Sales: hello@sequenzy.com