Overview
Zoho Campaigns and Brevo (formerly Sendinblue) are both affordable alternatives to pricier platforms like Mailchimp. They take different approaches: Zoho excels at CRM integration while Brevo offers unlimited contacts with per-email pricing. See our Brevo comparison for more context.
Your choice depends on whether CRM integration or pricing flexibility matters more.
Pricing Model Difference
Zoho Campaigns charges per subscriber. At 10,000 contacts, expect around $40/month with unlimited emails.
Brevo charges per email sent and allows unlimited contacts. At 20,000 emails/month, Brevo costs $25/month regardless of list size.
For large lists you email infrequently, Brevo can be significantly cheaper. For smaller, highly engaged lists, the costs are comparable.
CRM Integration
If you use Zoho CRM, Zoho Campaigns is the clear winner. The native integration provides:
- Bidirectional contact sync
- Campaign engagement tracked on CRM records
- Lead scoring based on email behavior
- Deal-based segmentation
Brevo has its own basic sales CRM, but it is not in the same league as Zoho CRM. Brevo integrates with external CRMs via connectors, but not as seamlessly as Zoho's native integration.
Transactional Email
Brevo handles transactional email and marketing email together in one platform. Password resets, order confirmations, and marketing campaigns all live in the same place.
Zoho separates transactional email into ZeptoMail, a different product with separate pricing. For unified email, Brevo is simpler.
Multichannel Messaging
Brevo includes SMS, WhatsApp marketing, and live chat in one platform. Zoho Campaigns has SMS, but WhatsApp and chat require separate Zoho products (Zoho SalesIQ).
If you want multichannel messaging out of the box, Brevo offers more without extra products.
When Each Platform Shines
Choose Zoho Campaigns when: You use Zoho CRM. You want deep CRM-email integration. You prefer per-subscriber pricing predictability. You are already in the Zoho ecosystem.
Choose Brevo when: You have a large list but email infrequently. You need transactional and marketing email together. You want WhatsApp and live chat included. You prefer paying per email sent.
For SaaS Companies
Neither platform is specifically designed for SaaS. Both lack subscription-aware automation and Stripe integration. If you are building software and want email that understands your billing data, Sequenzy is designed for that use case with Stripe integration.