LoopsvsBento

Loops vs Bento

Two modern approaches to SaaS email

TL;DR

Both are modern platforms built for SaaS. Loops charges per contact with unlimited sends. Bento charges per tracked user ($0.01/user) with unlimited sends. At high email volume per user, Bento is cheaper. For simplicity, Loops wins.

Key Differences

The main things that set these tools apart

Pricing Model

Loops charges per contact in tiers. Bento charges a flat $0.01 per tracked user. Different models favor different usage patterns.

User Tracking
Bento wins

Bento emphasizes behavioral tracking with a JavaScript snippet that tracks page views and events automatically. Loops relies more on explicit API events.

Simplicity
Loops wins

Loops is slightly simpler to get started with. Both are modern, but Loops has fewer concepts to understand initially.

AI Features
Bento wins

Bento has an AI-powered email builder. Loops doesn't have AI features yet.

Pricing Comparison

At 10,000 contacts/users

Loops
~$99/month

Per contact. Unlimited email sends.

Visit Loops
Bento
$100/month

$0.01 per tracked user. Unlimited sends.

Visit Bento
Sequenzy

The SaaS alternative

$49/month

10k contacts, unlimited sends, Stripe integration.

Feature Comparison

Side-by-side feature breakdown

Feature
Loops
Bento
Sequenzy
Pricing Model
Pricing Basis
Per contact
Per tracked user ($0.01)
Per contact
Email Sends
Unlimited
Unlimited
Unlimited
Pricing Predictability
Simple tiers
Linear scaling
Simple tiers
Cost at Scale
Higher at volume
Linear $0.01/user
Competitive
Features
Transactional Email
Free with paid plans
User Tracking
Events API
JS snippet + events
Events API
Visual Automations
AI Features
AI email builder
A/B Testing
Experience
Setup Simplicity
Very easy
Easy
Very easy
UI/UX
Clean, minimal
Modern, feature-rich
Clean
Documentation
Good
Good
Good
Support
Good
Priority on Growth+
Direct founder access

Best For

When to choose each tool

Choose Loops if you...
  • Teams wanting simplest possible setup
  • Companies preferring predictable tier pricing
  • Those who don't need extensive user tracking
  • SaaS startups moving fast
Choose Bento if you...
  • Companies wanting behavioral user tracking
  • Those who prefer per-user pricing
  • Teams wanting AI email building
  • Businesses with many emails per user
Choose Sequenzy if you...
  • SaaS founders with Stripe billing
  • Companies needing payment-triggered emails
  • Teams wanting simpler pricing than both

When to Consider Sequenzy Instead

Native Stripe Integration

Sequenzy connects directly to Stripe for payment-triggered automations. Neither Loops nor Bento offers this natively.

Lower Cost

At 10,000 contacts, Sequenzy is $49/month vs ~$100/month for both Loops and Bento.

SaaS-Specific Automations

Built-in flows for trial-to-paid, subscription changes, and payment failures.

Overview

Loops and Bento are both modern email platforms built for SaaS. They launched around the same time and target similar audiences. The key difference is their approach to pricing and user tracking. See our Loops comparison and Bento comparison pages for detailed analysis.

The Pricing Difference

Loops charges per contact in standard tiers. Bento charges a flat $0.01 per tracked user with unlimited sends. This means at 10,000 users, both cost about $100/month. But the scaling is different - Bento scales linearly while Loops has tier jumps. For calculating your exact costs, consider both models.

User Tracking Approach

Bento emphasizes automatic behavioral tracking. Install their JavaScript snippet and it tracks page views, clicks, and events automatically. Loops relies more on you sending events via API. If you want automatic tracking for behavioral automation without extra code, Bento has an edge. If you prefer explicit control, Loops works well.

AI Features & Email Builder

Bento has an AI-powered email builder that can help create emails automatically. Loops doesn't have AI features currently. If AI assistance in email creation matters to you, Bento has the advantage. For a platform with both AI sequences and Stripe integration, consider Sequenzy.

Making the Choice

Both are solid modern platforms. Choose Loops for maximum simplicity and segmentation. Choose Bento for behavioral tracking, AI features, and linear per-user pricing. For SaaS with payment integration, Sequenzy offers both features in one platform.

The Sequenzy Alternative

If you need both email campaigns and native Stripe integration, Sequenzy combines smart segmentation, AI sequences, and built-in analytics at predictable contact-based pricing.

Frequently Asked Questions

At 10,000 users, they're similar (~$100/month). Bento's linear pricing ($0.01/user) might be cheaper at certain scales. Calculate for your specific case.

Yes, via their events API. Bento also offers automatic tracking via JavaScript snippet with less manual work.

Both are easy. Loops is slightly simpler with fewer concepts. Bento requires deciding on tracking approach.

Neither has native Stripe integration. For payment-triggered emails, consider Sequenzy instead.

Both have good deliverability with no significant issues reported. Neither is a concern.

Yes, both support data export/import. Migration is possible if you change your mind.

Export your contacts and user properties from Loops. Import into Bento and map your data fields. Recreate your automations in Bento's visual builder - Bento offers deeper behavioral tracking. Set up Bento's site tracking script and update any API integrations to use Bento's event tracking API.

Export your subscribers and event data from Bento. Import contacts into Loops and map user properties. Rebuild your automations in Loops' simpler workflow builder - some complex behavioral sequences may need simplification. Update your site tracking to Loops and integrate with Loops' API for event triggers.

Not sure which to pick?

If you're a SaaS founder who needs Stripe integration and unified email, try Sequenzy free. No credit card required.

Related Comparisons

Sequenzy - Complete Pricing Guide

Pricing Model

Sequenzy uses subscriber-based pricing. You only pay for subscribers active in sequences (automations). Inactive subscribers are free to store.

All Pricing Tiers

  • 0-100 subscribers: Free (Free annually) - 2k emails/month
  • 101-1,000 subscribers: $19/month ($205/year annually) - 15k emails/month
  • 1,001-5,000 subscribers: $29/month ($313/year annually) - 60k emails/month
  • 5,001-10,000 subscribers: $49/month ($529/year annually) - 120k emails/month
  • 10,001-25,000 subscribers: $99/month ($1069/year annually) - 300k emails/month
  • 25,001-50,000 subscribers: $199/month ($2149/year annually) - 600k emails/month
  • 50,001-100,000 subscribers: $349/month ($3769/year annually) - 1.2M emails/month
  • 100,000+ subscribers: Custom pricing (Custom annually) - Unlimited emails/month

Yearly billing: All plans offer a 10% discount when billed annually.

Free Plan Features (0-100 subscribers)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations
  • Full REST API access
  • Custom sending domain

Paid Plan Features (1,000 - 100,000 subscribers)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations (Stripe, Paddle, Lemon Squeezy)
  • Full REST API access
  • Custom sending domain

Enterprise Plan Features (100,000+ subscribers)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations
  • Full REST API access
  • Custom sending domain

Important Pricing Notes

  • You only pay for subscribers who are active in automations/sequences
  • Storing inactive subscribers is free
  • No hidden fees - all features included in the price
  • No credit card required for free tier

Contact

  • Pricing Page: https://sequenzy.com/pricing
  • Sales: hello@sequenzy.com