Overview
Loops and Bento are both modern email platforms built for SaaS. They launched around the same time and target similar audiences. The key difference is their approach to pricing and user tracking.
The Pricing Difference
Loops charges per contact in standard tiers. Bento charges a flat $0.01 per tracked user with unlimited sends. This means at 10,000 users, both cost about $100/month. But the scaling is different - Bento scales linearly while Loops has tier jumps. For very large lists, calculate both to see which is cheaper for your specific case.
User Tracking Approach
Bento emphasizes automatic behavioral tracking. Install their JavaScript snippet and it tracks page views, clicks, and events automatically. Loops relies more on you sending events via API. If you want automatic tracking without extra code, Bento has an edge. If you prefer explicit control, Loops works well.
AI Features
Bento has an AI-powered email builder that can help create emails. Loops doesn't have AI features currently. If AI assistance in email creation matters to you, Bento has the advantage.
Making the Choice
Both are solid modern platforms. Choose Loops for maximum simplicity and predictable tier pricing. Choose Bento for behavioral tracking, AI features, and linear per-user pricing.