Overview
Drip and Mailchimp both offer email marketing, but they serve different primary audiences. Drip was built specifically for e-commerce with features like revenue tracking, browse abandonment, and deep store integrations. Mailchimp is a general-purpose platform that works for many business types.
The choice between them depends on whether you need e-commerce specialization or prefer a more affordable, beginner-friendly platform.
E-commerce Capabilities
Drip's strength is e-commerce automation. It tracks revenue per campaign, offers browse abandonment (not just cart abandonment), and provides detailed behavioral data from your store. Every feature is available at every price tier.
Mailchimp offers basic e-commerce features like cart abandonment emails and product recommendations, but lacks Drip's depth. Features like browse abandonment are not available, and revenue tracking is more basic.
Pricing Comparison
At 10,000 subscribers, Mailchimp costs $100/month compared to Drip's $184 - a significant 45% savings. For businesses with simpler needs, Mailchimp's pricing is attractive.
However, Drip includes all features at every tier. With Mailchimp, you may need higher-tier plans to access advanced features, which can close the price gap. Consider what features you actually need.
Ease of Use
Mailchimp is generally easier for beginners. It has a familiar interface, extensive documentation, and a free plan to start with. The brand recognition also means more third-party tutorials and resources.
Drip requires more e-commerce marketing knowledge to use effectively. The interface is powerful but can feel overwhelming if you are new to marketing automation.
When Each Platform Shines
Choose Drip when: You run an e-commerce store and want specialized automation with revenue tracking. You want all features included without worrying about plan tiers.
Choose Mailchimp when: You have a limited budget, you are new to email marketing, or your business is not primarily e-commerce. You want landing pages and a gentler learning curve.
For SaaS Companies
Neither Drip nor Mailchimp is designed for SaaS businesses. Both focus on e-commerce or general marketing rather than subscription software. SaaS companies should consider Sequenzy, which offers Stripe integration and subscription-focused automation.