Overview
Zoho Campaigns and Drip target completely different markets. Zoho is affordable email marketing for small businesses, especially those using Zoho CRM. Drip is premium e-commerce automation for online stores. Comparing them is like comparing a sedan to a delivery truck: both get you places, but they're built for different jobs.
The Price Gap
At 10,000 contacts, Zoho costs $35/month. Drip costs $154/month. That's a 4x difference that reflects their different purposes.
Zoho's pricing makes sense for general email marketing. Drip's premium is justified by e-commerce features that directly generate revenue through recovered carts, targeted product recommendations, and purchase-based automation.
E-commerce: Different Leagues
Drip was built for e-commerce. Deep Shopify and WooCommerce integrations sync product catalogs, track purchases, and enable triggers based on shopping behavior. Revenue attribution shows exactly which emails drove sales.
Zoho has basic e-commerce plugins but nothing approaching Drip's depth. You can send campaigns to store customers, but you won't get purchase-triggered automation or revenue tracking.
When Zoho Makes Sense
Choose Zoho if you're not running an online store and want affordable email marketing. The Zoho ecosystem integration is valuable if you use Zoho CRM for sales or Zoho Desk for support. Everything syncs without configuration.
The free plan with 2,000 contacts is generous for small businesses testing email marketing.
When Drip Makes Sense
Choose Drip if you run a Shopify or WooCommerce store and email is a significant revenue channel. The abandoned cart recovery alone can pay for the subscription. Revenue attribution helps you optimize campaigns based on actual sales, not just opens and clicks.
For SaaS Companies
Neither Zoho nor Drip is built for SaaS. Zoho is general-purpose, Drip understands shopping carts but not subscriptions.
If you're building a SaaS product, consider Sequenzy. Native Stripe integration enables automation based on trial endings, payment failures, and subscription changes. Transactional and marketing emails work from one platform at $49/month for 10k contacts.