Overview
Omnisend and Drip both target e-commerce businesses with email marketing and automation. Omnisend bundles email, SMS, and push notifications at competitive prices. Drip focuses on powerful automation and customer data for sophisticated marketing. See our platform comparison guide for more options.
The choice comes down to whether you need omnichannel simplicity or automation depth.
Feature Comparison
For core e-commerce automation, both platforms handle abandoned cart, browse abandonment, and post-purchase flows. You can run effective campaigns with either tool.
Where they differ is in sophistication. Drip offers deeper conditional logic, lead scoring, and RFM analysis. Omnisend offers push notifications and stronger pop-up builders. Consider what features matter most to your marketing strategy.
Pricing Analysis
At 10,000 subscribers, Omnisend costs $132/month for their Standard plan. Drip costs $154/month with all features included. The difference is modest at about $22/month.
Omnisend has a more generous free tier, 250 contacts with basic features. Drip offers a 14-day trial. For bootstrapped stores starting out, Omnisend's free tier is valuable.
Automation Depth
Drip excels at automation. The visual builder supports complex branching, lead scoring, and customer journey mapping. You can build sophisticated flows that respond to detailed customer behavior.
Omnisend's automation is functional and covers common use cases. It is not as granular as Drip's offering. For straightforward workflows, Omnisend works fine. For complex strategies, Drip is more capable.
Omnichannel Marketing
Omnisend includes web push notifications alongside email and SMS. You can reach customers across multiple channels from one dashboard.
Drip focuses on email and SMS only. Push notifications require a separate tool. If omnichannel matters, Omnisend is more complete out of the box.
When Each Platform Shines
Choose Omnisend when: You want email, SMS, and push in one platform. Budget matters and you want solid value. Your marketing needs are straightforward. You appreciate a cleaner learning curve.
Choose Drip when: You need sophisticated automation. Customer segmentation and lead scoring matter. You have complex customer journeys. Your team has email marketing expertise.
For SaaS Companies
Neither platform is built for SaaS. Both focus on e-commerce with shopping carts, products, and orders. For subscription businesses, consider Sequenzy with Stripe integration and billing-aware automation.