Transactional Templates

Email Templates for Florists

Beautiful emails that confirm orders, track deliveries, promote seasonal arrangements, and remind customers about the occasions that matter most.

Flowers are emotional purchases — they celebrate love, mark milestones, and express sympathy. Your emails should match that emotional weight. These templates help you handle the practical side (confirmations, deliveries) while creating the personal touchpoints (occasion reminders, seasonal previews) that make customers think of you first.

Ready-to-Use Templates

Copy these templates and customize them for your needs. Each includes HTML and plain text versions.

Order Confirmation
Confirm a flower order with arrangement and delivery details
General use
Subject Line

Your order is confirmed — {{arrangementName}} for {{deliveryDate}}

Preview Text

Your flowers are in good hands. Here are your order details and what to expect.

Personalization Variables:
Email Preview
Delivery Notification
Notify customer when their flowers have been delivered
General use
Subject Line

Delivered! Your flowers have arrived at {{recipientName}}'s door

Preview Text

Your arrangement has been successfully delivered. Here's the delivery confirmation.

Personalization Variables:
Email Preview
Seasonal Collection Campaign
Promote seasonal arrangements and holiday pre-orders
General use
Subject Line

{{seasonName}} flowers are here — pre-order for guaranteed delivery

Preview Text

Fresh seasonal arrangements just landed. Pre-order to guarantee delivery for {{holidayName}}.

Personalization Variables:
Email Preview
Occasion Reminder
Remind customers about upcoming birthdays, anniversaries, or special dates
General use
Subject Line

{{firstName}}, {{occasionName}} is in {{daysUntil}} days — don't forget the flowers

Preview Text

{{recipientName}}'s {{occasionName}} is coming up. We've picked out some perfect arrangements for you.

Personalization Variables:
Email Preview

Best Practices

Include delivery date and window prominently in every order-related email

Add flower care tips to delivery confirmations so recipients get the most from their arrangement

Send occasion reminders 10 days out to give customers time to order without rushing

Pre-order campaigns should start 3-4 weeks before major holidays to capture early planners

Include a 'send again' or reorder CTA in delivery confirmations to encourage repeat business

Common Mistakes

Not including the card message in the order confirmation, causing customers to worry it was missed

Sending delivery notifications before the flowers actually arrive, ruining surprises

Promoting Valentine's Day or Mother's Day flowers too late — customers plan weeks ahead for peak holidays

Forgetting to include a deadline for order modifications in confirmation emails

Sending too many occasion reminders for the same date, creating annoyance instead of helpfulness

Subject Line Examples

Timing & Performance

Best Days
Tuesday, Wednesday, Thursday
Best Times
9:00 AM, 2:00 PM
Open Rate
25-35%
Click Rate
3-5%

Personalization Tips

Flower shops have a unique advantage in email marketing: your customers already have a calendar full of reasons to buy flowers. Birthdays, anniversaries, holidays, and "just because" moments create natural touchpoints throughout the year. The key is being the florist who reminds them at the right time.

Order confirmations and delivery notifications aren't just operational emails — they're opportunities to build trust and encourage repeat purchases. When customers see their card message confirmed, receive timely delivery updates, and get care tips for their arrangement, they feel confident in your service.

Seasonal campaigns and occasion reminders are where florists generate the most email-driven revenue. Pre-order campaigns for Valentine's Day, Mother's Day, and holidays capture planners early, while personalized reminders for saved dates create year-round sales without any manual effort on your part.

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Frequently Asked Questions

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