Ready-to-Use Templates
Copy these templates and customize them for your needs. Each includes HTML and plain text versions.
Just in: {{collectionName}} — now available at {{companyName}}
Fresh finds just hit our shelves. Be the first to shop the new arrivals.
{{saleName}}: Up to {{maxDiscount}} off — starts {{saleStartDate}}
You're on the list. Get early access to our biggest sale of the season.
You've earned a reward, {{firstName}}! {{rewardValue}} is waiting for you
Your loyalty has paid off. Here's your reward and how to redeem it.
Thanks for shopping with us, {{firstName}}!
We appreciate your purchase. Here's what to know about your new items and a little something for next time.
Best Practices
Segment your list by purchase history and preferences to send relevant product announcements
Give email subscribers early access or exclusive discounts to reward them for staying on your list
Include both online and in-store options in every email to serve all customer types
Time post-purchase follow-ups 3-5 days after purchase to give customers time to use their items
Use loyalty tier progression to motivate repeat purchases and higher spending
Common Mistakes
Emailing your entire list about every product, regardless of their interests or past purchases
Running sales so frequently that customers learn to never buy at full price
Sending loyalty reward emails without clear redemption instructions and expiration dates
Forgetting to include your store hours and address for brick-and-mortar shoppers
Making post-purchase emails purely transactional instead of relationship-building opportunities
Subject Line Examples
Timing & Performance
Personalization Tips
Email is the most powerful tool in a retailer's marketing arsenal because it reaches customers who've already shown interest in your store. Unlike social media algorithms that hide your posts, email lands directly in your customer's inbox where they're most likely to take action.
The best retail email strategies combine timely product announcements with genuine relationship building. New arrival emails create excitement, sale alerts drive urgency, and loyalty rewards make customers feel valued. Each touchpoint strengthens the connection between your brand and your customer's shopping habits.
Post-purchase follow-ups are where most retailers miss the biggest opportunity. A simple thank-you email with a review request and a small discount for the next visit turns a single transaction into the beginning of a loyal customer relationship. Automate these touchpoints and you'll see repeat purchase rates climb without any extra effort.
Build Beautiful Email Sequences for Your SaaS
Sequenzy helps SaaS founders create automated email sequences that convert. From onboarding to retention - all in one platform.