Different Worlds: Enterprise Omnichannel vs SaaS Email
Let's be honest upfront: Salesforce Marketing Cloud and Sequenzy solve completely different problems.
Salesforce Marketing Cloud is enterprise omnichannel marketing. Email, SMS, push notifications, advertising, Journey Builder, Salesforce ecosystem. Built for Fortune 500.
Sequenzy is focused email marketing for SaaS. Stripe integration, AI-generated sequences, transactional + marketing combined. Built for founders.
Comparing them is like comparing Salesforce CRM to a spreadsheet. Both track customers, but at entirely different scales with different needs.
When should you choose Sequenzy?
1. You're a SaaS Startup or SMB
At $1,250+/month plus $25,000+ implementation, SFMC requires significant budget and team. For a startup, that's $40,000+ before you send an email. Sequenzy at $49/mo lets you focus on product-market fit.
2. You Just Need Email
SFMC's value is omnichannel - email, SMS, push, ads coordinated together. If you just need email that works, you're paying for capabilities you won't use. Sequenzy does email well without the overhead.
3. You Want to Start Today
SFMC implementations take 3-6 months with dedicated project teams. Strategy, data architecture, Journey Builder setup, training. Sequenzy is self-serve - sign up, connect Stripe, start sending in an hour.
4. You Want AI-Generated Content
Describe what you want ("a 5-email onboarding sequence for a SaaS project management tool") and our AI generates the emails. SFMC's Einstein optimizes timing and channels but doesn't write your content.
5. Stripe Is Your Source of Truth
If your SaaS runs on Stripe, Sequenzy's native integration syncs customer data, MRR, subscription status, and churn signals automatically. SFMC focuses on Salesforce data.
6. You're Not a Salesforce Shop
SFMC is most valuable when integrated with Salesforce CRM. If you use HubSpot, Pipedrive, or no CRM, SFMC's ecosystem advantage disappears. Sequenzy works independently.
When should you stick with Salesforce Marketing Cloud?
1. You Need Omnichannel Marketing
SFMC orchestrates email, SMS, mobile push, WhatsApp, advertising, and web personalization. Journey Builder coordinates messages across all channels. If your strategy requires multi-channel orchestration, SFMC delivers.
2. You're Enterprise Scale
SFMC handles billions of messages for the world's largest brands. Spotify, Adidas, Sony. If you have millions of customers with complex journeys, SFMC is built for that scale.
3. You're Deep in Salesforce
If you use Sales Cloud, Service Cloud, Commerce Cloud, SFMC integrates natively. One customer view across all Salesforce products. The ecosystem value compounds.
4. You Need SMS & Mobile Push
SFMC's Mobile Studio handles SMS, MMS, push notifications, and in-app messaging. If mobile messaging is core to your strategy, Sequenzy's email-only approach won't work.
5. You Run Multi-Channel Advertising
SFMC's Advertising Studio creates audiences for Facebook, Google, Twitter, and other ad platforms. Coordinate advertising with email and mobile messaging. Sequenzy doesn't touch advertising.
6. You Need Enterprise Compliance
SFMC has extensive certifications, security controls, custom SLAs, and dedicated support. If compliance requirements are stringent, Salesforce delivers enterprise-grade.
Honest Limitations of Sequenzy
- Email only: No SMS, push notifications, or advertising.
- No Journey Builder: Email sequences, not omnichannel journeys.
- Not enterprise scale: Built for growing SaaS, not Fortune 500.
- No Salesforce integration depth: Limited compared to SFMC native.
- Simpler automation: No multi-channel orchestration.
- Newer platform: Less track record than Salesforce.
Honest Limitations of Salesforce Marketing Cloud
- Extremely expensive: $1,250+/month minimum, plus $25,000+ implementation.
- Complex: 3-6 month implementations, steep learning curve.
- Annual contracts: Multi-year commitments typical, no monthly option.
- Sales-led: No self-serve, lengthy enterprise sales process.
- Overkill for SMB: Most companies don't need Fortune 500 capabilities.
- Fragmented products: Engagement, Account Engagement (Pardot), Growth/Advanced editions are different products with different pricing.
The Real Cost Comparison
Sequenzy year one:
- Subscription: $588 (12 months × $49)
- Implementation: $0 (self-serve)
- Training: $0 (simple enough to learn)
- Total: $588
SFMC year one (Growth Edition):
- Subscription: $18,000 (12 months × $1,500)
- Implementation: $25,000-50,000 typical
- Training/Consulting: $5,000-20,000
- Total: $48,000-88,000+
You could run Sequenzy for 80-150 years for SFMC's first year cost.
Who Actually Needs Salesforce Marketing Cloud?
SFMC makes sense when:
- You have millions of customers across multiple channels
- Omnichannel orchestration (email + SMS + push + ads) is required
- You have marketing technology team to operate it
- Budget is $50,000+/year for marketing technology
- You're deep in the Salesforce ecosystem
- Enterprise compliance is non-negotiable
If that's not you, simpler alternatives serve you better at a fraction of the cost.
Understanding SFMC's Product Fragmentation
Salesforce Marketing Cloud is actually multiple products:
- Marketing Cloud Engagement (formerly Journey Builder, Email Studio, Mobile Studio): Campaign orchestration, email, mobile messaging
- Marketing Cloud Account Engagement (formerly Pardot): B2B marketing automation
- Marketing Cloud Growth/Advanced Edition: SMB-focused bundled offering
- Marketing Cloud Personalization: Web personalization
- Marketing Cloud Intelligence: Analytics and reporting
Each has different pricing, different capabilities, different implementations. The "Marketing Cloud" name covers a lot of territory.
Migration Reality
Companies typically move away from SFMC when:
- They realize they're not using omnichannel capabilities
- Implementation drags on with mounting costs
- Marketing team can't operate the complexity
- Simpler tools would accomplish their actual needs
- They leave the Salesforce ecosystem
Contact exports are straightforward. Journey recreation is a project. Multi-channel campaigns don't translate to email-only. Plan for significant migration effort.
Use our email warmup calculator when transitioning, and check our SPF checker and DKIM checker to ensure your authentication is configured correctly.