Overview
Moosend and Omnisend serve different markets. Moosend is a budget general-purpose email platform. Omnisend specializes in e-commerce with omnichannel marketing features.
The $27/month price difference ($32 vs $59) reflects different feature sets, not just different brand positioning.
E-commerce: Omnisend's Territory
Omnisend is built for online stores with features Moosend lacks:
- Product Blocks: Insert products directly into emails with images, prices, and buy buttons
- Automated Discount Codes: Generate unique codes for abandonment recovery
- Deep Platform Integration: Real-time sync with Shopify, WooCommerce, BigCommerce
- Browse Abandonment: Target visitors who viewed products but did not add to cart
- Pre-built E-commerce Workflows: Ready-to-use sequences for common e-commerce scenarios
Moosend has basic e-commerce integration but is not specialized.
Omnichannel: Beyond Email
Omnisend offers:
- SMS Marketing: Text message campaigns and automations
- Web Push Notifications: Browser-based notifications
- Ad Retargeting Sync: Sync segments to Facebook and Google ads
Moosend is email-only. For marketers wanting to reach customers across multiple channels, Omnisend provides more options.
Pricing Comparison
Moosend costs $32/month for 10,000 subscribers. Omnisend costs $59/month and includes SMS credits.
For e-commerce stores, Omnisend's specialized features often justify the extra cost through better conversion rates. For non-e-commerce, Moosend saves $324/year.
Automation Comparison
Omnisend has extensive pre-built e-commerce workflows:
- Abandoned cart (email + SMS)
- Browse abandonment
- Post-purchase sequences
- Customer win-back
- Product recommendations
Moosend has general automation templates. E-commerce users get faster setup with Omnisend's ready-made workflows.
The Decision
Choose Moosend when: You do not run e-commerce, budget is priority, or you just need basic email marketing. Solid general-purpose platform at a good price.
Choose Omnisend when: You run a Shopify or WooCommerce store, want omnichannel marketing, or need e-commerce-specific automation. The specialization pays off.
For SaaS Companies
Neither Moosend nor Omnisend is built for SaaS.
Moosend is too basic. Omnisend is built for e-commerce, not subscriptions. You would pay for abandoned cart features while lacking trial expiry automation.
Sequenzy offers Stripe integration for subscription-aware automation. At $49/month for 10k subscribers, it costs similar to Omnisend while providing features actually relevant to software businesses: trial expiry, plan upgrades, failed payment recovery.