Transactional Templates

Email Templates for Vets

Professional emails that keep pets on schedule, pet owners informed, and your practice running at full capacity.

Pet owners trust your veterinary practice with their most beloved family members. Proactive, clear communication reinforces that trust at every touchpoint. From the appointment reminder that ensures they show up to the post-visit summary that prevents worried phone calls, every email keeps pets healthier and your practice more efficient.

Ready-to-Use Templates

Copy these templates and customize them for your needs. Each includes HTML and plain text versions.

Appointment Reminder
Remind pet owners about upcoming veterinary appointments with preparation instructions
General use
Subject Line

Reminder: {{petName}}'s appointment is {{timeUntil}}

Preview Text

Appointment details, what to bring, and how to prepare {{petName}} for their visit.

Personalization Variables:
Email Preview
Vaccination Due Notice
Notify pet owners when their pet's vaccinations or preventive treatments are coming due
General use
Subject Line

{{petName}}'s {{vaccineName}} is due — schedule now

Preview Text

{{petName}}'s vaccination is coming due. Here's why it's important and how to schedule.

Personalization Variables:
Email Preview
Post-Visit Care Summary
Provide pet owners with a complete summary after their veterinary visit
General use
Subject Line

{{petName}}'s visit summary — care instructions inside

Preview Text

A complete summary of today's visit, medications, follow-up schedule, and home care instructions.

Personalization Variables:
Email Preview
Wellness Plan Enrollment
Promote wellness plan enrollment to help pet owners save on preventive care
General use
Subject Line

Save on {{petName}}'s care with our Wellness Plan

Preview Text

Spread preventive care costs into affordable monthly payments and save up to {{savingsPercent}}%.

Personalization Variables:
Email Preview

Best Practices

Always use the pet's name — pet owners respond emotionally to their pet's name in subject lines

Include specific medical details like vaccination names and dosages for credibility

Add emergency warning signs in post-visit summaries to reduce after-hours calls

Recommend follow-up appointments with specific dates to increase compliance

Show wellness plan savings with concrete numbers, not just percentages

Keep medical language simple and accessible for pet owners

Common Mistakes

Using generic greetings instead of the pet's name in subject lines

Sending vaccination reminders with no context about why the vaccine matters

Omitting medication dosage details in post-visit summaries

Not including emergency contact information in care instructions

Overwhelming pet owners with too much medical jargon

Forgetting to include follow-up scheduling links

Subject Line Examples

Timing & Performance

Best Days
Tuesday, Wednesday, Thursday
Best Times
9:00 AM, 2:00 PM
Open Rate
25-35%
Click Rate
3-5%

Personalization Tips

Veterinary practices that communicate proactively see higher appointment compliance, fewer no-shows, and stronger client retention. Pet owners want to do the right thing for their pets — they just need clear, timely reminders and easy-to-follow instructions. These templates cover the four most important veterinary communication touchpoints.

The appointment reminder keeps your schedule full by giving pet owners clear details and easy rescheduling options. Vaccination notices catch overdue preventive care before it lapses, protecting both pets and your practice revenue. Post-visit summaries give pet owners a reference they can check at home instead of calling your front desk. And wellness plan emails turn one-time visitors into committed, long-term clients.

Every template uses the pet's name prominently because pet owners open and read emails about their specific pet at dramatically higher rates than generic practice communications. Combine these with Sequenzy's automation and you'll spend less time on the phone and more time practicing medicine.

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Frequently Asked Questions

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