Transactional Templates

Email Templates for Med Spas

Polished, professional emails that book consultations, retain clients, and grow your aesthetic practice.

Med spa clients expect a luxury experience at every touchpoint. These email templates match that expectation — from polished consultation confirmations to post-treatment care instructions that show you prioritize their results. Use them to automate the communications that keep clients coming back while maintaining the premium feel your brand demands.

Ready-to-Use Templates

Copy these templates and customize them for your needs. Each includes HTML and plain text versions.

Consultation Confirmation
Confirm a booked consultation for an aesthetic treatment
General use
Subject Line

Your consultation at {{spaName}} is confirmed

Preview Text

We're looking forward to meeting you. Here's how to prepare for your visit.

Personalization Variables:
Email Preview
Post-Treatment Care
Send care instructions after a treatment
General use
Subject Line

Your post-treatment care guide from {{spaName}}

Preview Text

Important care instructions to help you get the best results from your treatment.

Personalization Variables:
Email Preview
Loyalty Reward
Notify a client they've earned a loyalty reward
General use
Subject Line

You've earned a reward at {{spaName}}

Preview Text

Your loyalty has earned you something special. Here's how to redeem it.

Personalization Variables:
Email Preview
Seasonal Promotion
Promote a seasonal treatment or limited-time offer
General use
Subject Line

{{promotionTitle}} — exclusive offer for {{spaName}} clients

Preview Text

A limited-time offer on our most popular treatments. Book before {{expiryDate}}.

Personalization Variables:
Email Preview

Best Practices

Keep the premium feel in every email — clean design, professional language, no cluttered layouts

Always include care instructions after treatments to improve outcomes and show you care

Use loyalty rewards to drive repeat visits and increase lifetime client value

Segment promotional emails by treatment interest — don't send filler offers to everyone

Include pricing in promotions so clients can make quick decisions

Add expiry dates to promotions to create urgency without being pushy

Common Mistakes

Using discount-heavy language that cheapens your premium positioning

Sending the same promotion to all clients regardless of their treatment history

Skipping post-treatment care emails — this is the most valuable touchpoint for building trust

Making loyalty rewards too hard to earn or too small to feel meaningful

Using stock photos instead of real photos from your practice

Subject Line Examples

Timing & Performance

Best Days
Tuesday, Wednesday, Thursday
Best Times
9:00 AM, 2:00 PM
Open Rate
25-35%
Click Rate
3-5%

Personalization Tips

The Med Spa Email Experience

Med spa clients expect a luxury experience from the very first email. Your automated communications should feel as polished as your treatment rooms. Clean design, professional language, and attention to detail in every email reinforce the premium positioning that justifies your prices.

Why Post-Treatment Care Emails Are Non-Negotiable

Post-treatment care instructions aren't just good practice — they're good business. Clients who follow proper aftercare get better results, which means better reviews, more referrals, and higher rebooking rates. An automated care email sent within hours of treatment shows clients you care about outcomes, not just transactions.

Seasonal Promotions That Don't Cheapen Your Brand

The best med spa promotions feel exclusive, not desperate. Instead of steep discounts that erode your brand, offer packages, add-on treatments, or limited-time service bundles. Frame them as "client appreciation" rather than "sale." And always segment by treatment interest — a client who comes for facials doesn't need an email about body sculpting.

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Frequently Asked Questions

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