Transactional Templates

Email Templates for Cleaning Businesses

Professional emails that book recurring clients, reduce cancellations, and grow your cleaning business through referrals.

Cleaning businesses thrive on repeat customers and referrals. These templates help you deliver a professional experience from the moment someone books to the follow-up after their home sparkles. Automate the communication that keeps clients on your schedule and turns happy customers into your best marketing channel.

Ready-to-Use Templates

Copy these templates and customize them for your needs. Each includes HTML and plain text versions.

Booking Confirmation
Confirm a cleaning service booking
General use
Subject Line

Your cleaning with {{companyName}} is confirmed — {{serviceDate}}

Preview Text

Your cleaning is booked. Here's everything you need to know before we arrive.

Personalization Variables:
Email Preview
Post-Clean Follow-Up
Follow up after a cleaning is completed
General use
Subject Line

How does everything look, {{firstName}}?

Preview Text

Your cleaning is complete. We'd love to know how we did.

Personalization Variables:
Email Preview
Recurring Service Offer
Convert a one-time client to a recurring cleaning schedule
General use
Subject Line

Save {{discountPercent}}% — switch to recurring cleaning

Preview Text

Loved your last clean? Set up recurring service and save on every visit.

Personalization Variables:
Email Preview
Referral Invitation
Ask happy clients to refer friends and family
General use
Subject Line

Give {{referralOffer}}, get {{referralOffer}} — refer a friend

Preview Text

Share {{companyName}} with a friend. You both get {{referralOffer}}.

Personalization Variables:
Email Preview

Best Practices

Send booking confirmations immediately with clear preparation instructions

Follow up within 4 hours of completion while the clean home is still fresh

Offer recurring service discounts to convert one-time clients

Make the referral program simple — same reward for both the referrer and the new client

Include a satisfaction guarantee in post-clean emails to catch issues early

Use the client's first name throughout for a personal touch

Common Mistakes

Not confirming bookings, leading to miscommunication about dates and access

Waiting too long after the clean to ask for a review — the wow factor fades fast

Making recurring pricing complicated with hidden fees or confusing terms

Sending referral emails before confirming the client is happy with their clean

Not including preparation instructions — cluttered homes slow down your team

Subject Line Examples

Timing & Performance

Best Days
Tuesday, Wednesday, Thursday
Best Times
9:00 AM, 2:00 PM
Open Rate
25-35%
Click Rate
3-5%

Personalization Tips

The Recurring Revenue Advantage

One-time cleanings are nice, but recurring clients are the foundation of a profitable cleaning business. Clients who clean biweekly spend 26x more per year than a one-time client. The recurring service offer email — sent after a great first clean — is the single most valuable email in your automation.

Reviews That Fill Your Schedule

Cleaning is one of the most review-driven businesses. Homeowners won't hand their keys to just anyone — they check reviews first. Sending a review request within hours of a completed cleaning, while the client is still enjoying their sparkling home, generates the consistent 5-star reviews that keep your phone ringing.

Referrals: Your Best Marketing Channel

Happy clients tell their friends, but only if you make it easy. A simple referral program — same reward for both parties, unique referral link, no complicated rules — turns every satisfied client into a marketing channel. The best cleaning businesses grow almost entirely through referrals.

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Frequently Asked Questions

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