Overview
Campaign Monitor and Omnisend serve different markets. Campaign Monitor is for agencies and brands wanting premium email design. Omnisend is built for e-commerce with omnichannel marketing including SMS and push.
Different Markets
Campaign Monitor helps agencies manage client campaigns with premium design tools. Omnisend helps e-commerce stores drive revenue with email, SMS, and web push notifications. Little overlap in use cases.
Multi-Channel Marketing
Omnisend combines email, SMS, and push notifications in one platform. Campaign Monitor is email-only. For omnichannel e-commerce marketing, Omnisend wins.
Email Design Quality
Campaign Monitor has premium email design tools with polished templates. Omnisend's builder has e-commerce product blocks but isn't as design-focused. For brand aesthetics, Campaign Monitor wins.
Agency Features
Campaign Monitor has robust agency features: client management, white labeling, reseller programs. Omnisend has no agency features. For agencies, Campaign Monitor is the better choice.
For SaaS Companies
Neither is ideal for SaaS. Omnisend is e-commerce focused. Campaign Monitor is agency focused. Sequenzy offers Stripe integration for subscription businesses.
Making the Choice
E-commerce store wanting omnichannel: Omnisend. Marketing agency: Campaign Monitor. The markets are different enough that the choice is usually clear.