Ready-to-Use Templates
Copy these templates and customize them for your needs. Each includes HTML and plain text versions.
Welcome to {{practiceName}} — your wellness journey starts here
We're so glad you're here. Here's what to expect at your first session.
Great session, {{firstName}} — here's your recap
A summary of what we covered and your action items for the week.
Your weekly wellness tip: {{tipTitle}}
A quick tip from {{practiceName}} to support your wellness journey this week.
We miss you, {{firstName}} — ready to get back on track?
It's been a while since your last visit. Let's pick up where we left off.
Best Practices
Use warm, encouraging language that reflects the wellness industry's supportive tone
Include specific action items in session follow-ups so clients have clear next steps
Keep wellness tips genuinely useful — not just promotional filler
Reference the client's goals in re-engagement emails to show you remember them
Sign emails from the practitioner's name, not just the business name
Include a booking link in every email to make it easy to schedule
Common Mistakes
Giving specific medical or dietary advice in mass emails — keep tips general
Sounding pushy or guilt-tripping in re-engagement emails
Sending wellness tips too frequently — once a week is the sweet spot
Using cold, corporate language that doesn't match your practice's warm personality
Forgetting to include an unsubscribe option for marketing emails like wellness tips
Subject Line Examples
Timing & Performance
Personalization Tips
Building Community Beyond the Session
The most successful wellness practices don't just treat clients — they build communities. Email is the bridge between sessions that keeps clients engaged, motivated, and connected to your practice. A well-timed follow-up or weekly wellness tip can be the difference between a client who drifts away and one who becomes a lifelong advocate.
The Power of the Session Follow-Up
Clients leave sessions feeling inspired, but that motivation fades fast. A session follow-up email within 24 hours reinforces what you discussed and gives clients a clear list of things to focus on. It also shows that you care about their progress outside of paid sessions — which is exactly the kind of touch that builds deep loyalty.
Gentle Re-engagement That Works
When clients go quiet, the worst thing you can do is nothing. But the second worst thing is being pushy about it. The best re-engagement emails acknowledge life gets busy, remind clients of the progress they've already made, and offer a simple, no-pressure path back. One email is usually enough — if they're ready, they'll book.
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Frequently Asked Questions
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