Transactional Templates

Email Templates for Travel Agents

Professional emails that turn inquiries into bookings, keep travelers informed at every step, and generate referrals after every trip.

Travel is about anticipation, experience, and memories. Your emails should amplify all three. From the proposal that makes a client imagine themselves on the beach to the post-trip email that turns a vacation into a referral, every message is part of the journey.

Ready-to-Use Templates

Copy these templates and customize them for your needs. Each includes HTML and plain text versions.

Trip Proposal
Present a detailed trip proposal to a client based on their travel preferences
General use
Subject Line

Your {{destinationName}} trip — a custom itinerary just for you

Preview Text

Your personalized itinerary, pricing, and everything included in this trip.

Personalization Variables:
Email Preview
Booking Confirmation
Confirm a trip booking with all essential details and payment information
General use
Subject Line

Confirmed: Your {{destinationName}} trip — booking #{{bookingNumber}}

Preview Text

Your trip is booked! Here's your confirmation, payment details, and what happens next.

Personalization Variables:
Email Preview
Pre-Departure Checklist
Send travelers everything they need before departure — documents, packing tips, and logistics
General use
Subject Line

{{daysUntilTrip}} days until {{destinationName}} — your pre-departure checklist

Preview Text

Everything you need before you go: documents, packing tips, weather, and emergency contacts.

Personalization Variables:
Email Preview
Post-Trip Follow-Up
Follow up after a client returns from their trip to gather feedback and request referrals
General use
Subject Line

Welcome back from {{destinationName}} — how was it?

Preview Text

We'd love to hear about your trip, get your feedback, and help you plan your next adventure.

Personalization Variables:
Email Preview

Best Practices

Send trip proposals within 48 hours while the client is still excited

Include a price-hold deadline to create natural urgency

Send pre-departure checklists specific to the destination — not generic lists

Include emergency contacts and local info that travelers actually need

Follow up 3 days after return — not immediately when they're still recovering

Always suggest the next trip in your post-trip follow-up

Common Mistakes

Sending generic proposals that don't feel custom-tailored to the client

Forgetting to include payment schedules and balance due dates

Not providing destination-specific preparation tips before departure

Waiting too long to follow up after a client returns from a trip

Missing the referral opportunity in post-trip communication

Sending pre-departure emails without emergency contact information

Subject Line Examples

Timing & Performance

Best Days
Tuesday, Wednesday, Thursday
Best Times
9:00 AM, 2:00 PM
Open Rate
25-35%
Click Rate
3-5%

Personalization Tips

Travel agents compete on two things: the quality of the trips they plan and the quality of the communication that surrounds them. A beautifully crafted proposal that arrives quickly tells the client they're in expert hands. A pre-departure checklist that covers every detail builds confidence. A post-trip follow-up that asks the right questions generates referrals and repeat bookings.

These templates cover the complete travel agency lifecycle. The trip proposal presents a custom itinerary with pricing, inclusions, and a price-hold deadline that creates natural urgency. The booking confirmation provides all the details a traveler needs to feel secure about their investment. The pre-departure checklist is destination-specific — covering documents, weather, currency, and emergency contacts rather than generic advice.

The post-trip follow-up is where many travel agents leave money on the table. A well-timed email with feedback questions, a referral incentive, and a suggested next destination turns one trip into a long-term client relationship. Sequenzy automates the entire journey so no touchpoint is missed.

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Frequently Asked Questions

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