Transactional Templates

Email Templates for Dental Practices

Professional patient emails that reduce no-shows, improve recall rates, and keep your schedule full.

Dental practices depend on consistent patient flow to stay profitable. These templates help you automate the communications that keep patients engaged — from welcoming first-time visitors to reminding long-time patients it's time for their next cleaning. Every email is designed to feel personal and professional while keeping your schedule full.

Ready-to-Use Templates

Copy these templates and customize them for your needs. Each includes HTML and plain text versions.

New Patient Welcome
Welcome a new patient before their first appointment
General use
Subject Line

Welcome to {{practiceName}} — what to expect at your first visit

Preview Text

We're glad you chose us. Here's everything you need to know before your appointment.

Personalization Variables:
Email Preview
Appointment Reminder
Remind patients about an upcoming dental appointment
General use
Subject Line

Reminder: Your dental appointment is {{timeUntil}}

Preview Text

Quick reminder about your visit at {{practiceName}}. Here's what you need to know.

Personalization Variables:
Email Preview
Post-Treatment Follow-Up
Check in with a patient after a dental procedure
General use
Subject Line

How are you feeling after your visit, {{firstName}}?

Preview Text

A quick check-in from {{practiceName}} plus care instructions for your recovery.

Personalization Variables:
Email Preview
6-Month Recall Reminder
Remind patients their 6-month cleaning and checkup is due
General use
Subject Line

{{firstName}}, it's time for your dental checkup

Preview Text

Your 6-month cleaning is due. Book your visit at {{practiceName}} before spots fill up.

Personalization Variables:
Email Preview

Best Practices

Send recall reminders at the 5-month mark so patients book before the 6-month window closes

Include the practice phone number in every email for patients who prefer calling

Use the patient's first name to keep emails personal

Keep post-treatment follow-ups general — never reference specific procedures in email

Include confirm and reschedule buttons to reduce no-show rates

Send appointment reminders at both 48 hours and 2 hours before the visit

Common Mistakes

Including specific treatment or diagnosis details in emails — HIPAA risk

Only sending reminders the day of the appointment when it's too late to adjust

Skipping the recall reminder and hoping patients remember on their own

Writing clinical language patients don't understand

Not including a way to reschedule — patients who can't make it just no-show instead

Subject Line Examples

Timing & Performance

Best Days
Tuesday, Wednesday, Thursday
Best Times
9:00 AM, 2:00 PM
Open Rate
25-35%
Click Rate
3-5%

Personalization Tips

Keeping Your Dental Chair Full

Empty chairs are the silent killer of dental practice revenue. The average dental practice loses thousands of dollars monthly to no-shows and missed recall appointments. Email automation solves both problems by keeping your practice top-of-mind with patients between visits.

The Recall Email That Actually Works

The most valuable email in dentistry isn't the appointment reminder — it's the recall email. Patients who skip their 6-month cleaning are far more likely to lapse into inactivity. A well-timed recall email at the 5-month mark, followed by a nudge at 6 months, keeps your hygiene schedule full and catches problems early.

Building Long-Term Patient Relationships

The best dental practices treat email as an extension of their patient care. A welcome email before the first visit reduces anxiety. A follow-up after treatment shows you care about outcomes, not just billing. And a recall reminder shows you're looking out for their long-term health. Together, these touchpoints build the trust that turns one-time visitors into lifelong patients.

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Frequently Asked Questions

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