SequenzyReply Tracking

Know exactly when subscribers reply

Stop guessing if your emails got a response. Track replies automatically, process inbound messages, and trigger workflows when people write back.

SOC 2 Compliant
99.9% Uptime
Sub-second Delivery

Why Sequenzy for Reply Tracking?

Built for developers who want reliability without complexity.

Automatic Reply Detection

We track when subscribers reply to your campaigns and sequences. No manual checking required.

Inbound Email Processing

Receive and parse emails sent to your domain. Extract content, attachments, and metadata automatically.

Reply-Based Automations

Trigger sequences or actions when someone replies. Move them to a different segment, notify your team, or update their record.

Conversation Tracking

See the full conversation history for each subscriber. Know exactly what they said and when.

Developer Experience

Ship emails in minutes, not days

Sequenzy's API is designed for developers who value simplicity. A few lines of code and you're sending transactional emails with enterprise-grade deliverability.

View full docs →
Send with the Sequenzy SDK
npm install sequenzy
import Sequenzy from 'sequenzy';

// Initialize the Sequenzy client
const client = new Sequenzy({ apiKey: 'your-api-key' });

// Send using a template (recommended)
const response = await client.transactional.send({
  to: 'user@example.com',
  slug: 'password-reset',
  variables: {
    RESET_LINK: 'https://app.example.com/reset?token=abc123',
    USER_NAME: 'John',
    EXPIRES_IN: '24 hours'
  }
});

// Or send with custom content (no template needed)
await client.transactional.send({
  to: 'user@example.com',
  subject: 'Password Reset Request',
  body: '<h1>Reset your password</h1><p>Click the link below...</p>',
  variables: {
    USER_NAME: 'John'
  }
});

console.log('Email queued:', response.jobId);

Type-safe SDKs

Full TypeScript support with autocomplete

Automatic retries

Built-in exponential backoff

Webhook events

Real-time delivery notifications

How it works

Get started with Sequenzy in just a few steps.

1

Set up your reply domain

Configure a reply-to address on your domain. We handle the DNS setup with you.

2

Send your emails

Send campaigns or sequences as usual. Replies are tracked automatically.

3

Process replies instantly

When someone replies, we capture the message, parse the content, and update the subscriber record.

4

Trigger automations

Run workflows based on replies. Notify your sales team, add tags, or move subscribers to new sequences.

Built for real-world use cases

See how SaaS teams use Sequenzy reply tracking.

Sales Outreach

Know which prospects are interested. When someone replies to your cold email sequence, automatically notify your sales team and pause the sequence.

Example

Prospect replies asking to schedule a call, your SDR gets a Slack notification instantly.

Customer Feedback

Send feedback requests and actually capture the responses. Process replies automatically without checking a shared inbox.

Example

Post-purchase survey replies get logged to your CRM and tagged for follow-up.

Support Triage

Route inbound emails to the right team. Parse the content and assign priority based on keywords or sentiment.

Example

Emails containing urgent keywords get flagged as high priority automatically.

Lead Qualification

Use replies to qualify leads. Someone who responds is more engaged than someone who just opens. Score leads based on reply behavior.

Example

Subscribers who reply get a +50 lead score boost.

Why reply tracking matters

Most email tools ignore replies. We make them actionable.

Feature
Sequenzy
Others
Automatic reply detection
Rare
Inbound email parsing
Reply-based automations
Conversation history
Webhook notifications
Varies
Works with sequences
Limited
Simple, transparent pricing

Start free, scale as you grow

One price for everything. No per-email fees, no hidden costs.

MonthlyYearly
Free Plan
$0/month
Up to 100 subscribers in sequences
2k emails/month
100100k+
100 subscribers in sequences2k emails/month

Free includes:

  • Up to 100 subscribers in sequences
  • 2,000 emails/month
  • Email campaigns
  • Email sequences
  • Advanced analytics
  • Advanced segments
  • Stripe integration(Segment by LTV & MRR)
  • API access
  • "Built by Sequenzy" branding

Start for free

Frequently Asked Questions

Everything you need to know about Sequenzy Reply Tracking.

When you send emails through Sequenzy, we set a unique reply-to address that routes back to our servers. When a subscriber replies, we capture the message, parse it, and associate it with the original email and subscriber. All of this happens automatically.

You'll need to configure DNS records for your reply domain. We walk you through the setup and verify everything is working. Most teams are set up in under 10 minutes.

Yes. You can use a subdomain like replies.yourdomain.com for inbound processing. This keeps your main email domain separate while still looking professional.

We store the full email content, including attachments. You can view replies in the dashboard, access them via API, or receive them via webhooks. The original message stays intact.

Yes. You can use replies as triggers in your automations. For example, pause a sequence when someone replies, add a tag, or notify your team via webhook.

Yes. Reply tracking works with both marketing campaigns and transactional emails. Any email sent through Sequenzy can have replies tracked.

We filter out obvious spam and out-of-office auto-replies so they don't pollute your data. You can configure these filters or disable them if you want to capture everything.

Inbound email processing is included in all plans with generous limits. High-volume senders can contact us for custom limits.

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