The Key Difference

The fundamental difference is channel focus:

• Vero: Multi-channel platform (email + push + SMS) with per-message pricing and data warehouse integration. General-purpose customer engagement.
• Sequenzy: Email-focused platform with native Stripe integration and SaaS-specific features. Purpose-built for SaaS email automation.

If you need push notifications or SMS, the choice is clear—Vero has them, we don't.

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When should you choose Sequenzy?

1. You Only Need Email

If email is your primary communication channel and you don't need push or SMS, Sequenzy is focused on doing email well for SaaS. We're not distracted by multi-channel complexity.

2. You Need Native Stripe SaaS Integration

Sequenzy syncs subscription data, MRR, and churn signals from Stripe. You can trigger automations based on trial expiry, failed payments, or subscription changes. Vero doesn't focus on SaaS billing integration.

3. You Want Predictable Per-Subscriber Pricing

Sequenzy charges per subscriber—you know exactly what you'll pay. Vero's per-message pricing means costs vary based on how many emails, push notifications, and SMS you send. Both can work, but per-subscriber is simpler to budget.

4. You Want SaaS-Specific Automations

Trial expiry sequences, usage-based alerts, churn prevention—Sequenzy is built for SaaS customer journeys. Vero is more general-purpose.

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When should you stick with Vero?

1. You Need Push Notifications

We don't have push notifications. Vero supports iOS and Android push natively. If mobile engagement is part of your strategy, Vero handles this.

2. You Need SMS

We're email-only. Vero includes SMS as part of their multi-channel platform. If SMS is important, Vero has it.

3. You Prefer Per-Message Pricing

Vero doesn't charge for storing contacts—only for messages sent. If you have many inactive contacts but send to few, Vero's pricing model might save money. We charge per subscriber regardless of activity.

4. You Need Data Warehouse Integration

Vero Connect integrates with your data warehouse (Snowflake, BigQuery, etc.). We're adding this but don't have it yet.

5. You Value Track Record

Vero has been around 12+ years with 5B+ messages sent and 99.99% uptime. They're bootstrapped and profitable—not going anywhere. We're newer but also indie/bootstrapped.

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Honest Limitations of Sequenzy

• Email-only: No push notifications or SMS.
• No data warehouse integration: Coming soon but not available yet.
• Newer platform: Less track record than Vero's 12+ years.
• A/B testing coming soon: Not available yet.
• Per-subscriber pricing: Pay for inactive contacts too.

Honest Limitations of Vero

• Not SaaS-focused: General customer engagement, not SaaS-specific.
• No native Stripe subscription sync: Missing SaaS billing integration.
• Unpredictable pricing: Per-message costs vary based on usage.
• No free tier: Only a 14-day trial.
• Complexity: Multi-channel means more complexity to set up.