Hi [First name],
This is just a quick email to see how you're getting on and to ask if you have any questions or comments about the service.
Feel free to reply to me directly, or contact our support team via live chat, WhatsApp and telephone.
If you don't need the service anymore you don't need to worry about cancelling or unsubscribing, just let your account expire and we'll remove it for you.
Regards,
Mark