Greetings [First name],

It’s Andrea here from Putler.

I noticed that your trial ended and that you did not sign up for the premium version of Putler.

So I was wondering where it all went wrong -

• Was it too confusing?
• Did it not show you the insights you were hoping for?
• Did it just not work as you expected?
• Don't like the pricing?
• or was it not one of the 4 reasons I’ve assumed?

You don’t owe me anything, but I’d really appreciate any feedback you have - good (yay!), bad (ahh!), or ugly (eek!).

Have an absolutely wonderful day,

Andrea
Customer Success Champion

P.S. For the specific purpose of brightening up your day, I’ve included a picture of a rather dapper dog wearing a monocle and a top hat. I think he looks like a Rufus, what do you think?