Page feedback, screenshots attached to comments, and device filtering are live for you and your clients.
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Hello [First name],
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We have released a new version of the Feedbucket widget. There are three main changes that we believe will improve the review experience as a whole.
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Feedback for the whole page
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Feedback is not always about a specific element of the page. It can be about the page layout, or the general direction.
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Your clients now have an Add Page Feedback icon in the widget. They can add a title, a description, and send their feedback without the need of selecting an element for the screenshot.
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Add screenshots to comments
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We always want to make the communication with your clients as easy and fast as possible. Also when it comes to screenshots.
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Your clients can now take a screenshot from within the comment by using our feedback tool. They don't need to grab a screenshot from an external tool and attach it anymore.
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Filter feedback by device
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One feature request that we had was the possibility of easily filtering the feedback by device and, with this update, it's now possible.
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Both you from your account in Feedbucket Admin and your clients from the website will be able to filter by device. If a client reported a problem via their phone, you can pull up the mobile feedback and focus on it.
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Also in this release
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There are some other minor updates with this new widget release:
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Every page element is highlighted as clients add feedback, so they can pinpoint the right spot.
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Screen recordings have a clearer UI.
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The Help button now sits inside the client portal and uses the language selected in the Feedbucket Admin.
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Open one of your projects and test these changes right away. We will be here to help if anything is not clear.
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Marcus
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Feedbucket, Helsingborg, Sweden
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