Hi there,

Clocks fell back an hour, and we hope you aren’t feeling it too much! But if you are, we have a couple of booking form tips in this email that might help you take back another hour of daylight against the darkness. 

ZenMaid’s booking forms are the heart of our scheduling software. A well-thought-out booking form can save you time answering client phone calls, manually checking appointment times on your calendar, and even sending appointment reminders to clients when it’s time for your visit.

In this month’s edition of Made by ZenMaid, we’ll show you how to use our booking form to its fullest potential. You might even get a few extra minutes of daylight out of the exercise 😉

Reclaim Your Time ⏱️

If you haven’t switched to using a booking form instead of a paper calendar, it’s time to free yourself from the phone. Stop taking hasty notes during intake calls and use the internet!

Put your booking form everywhere: on your website, your Google Business Profile, your Instagram, your Facebook, your email signature. Let people know it exists. They’ll use it!

Your booking form lets clients request appointments whenever they want. This is a great self-service option if you’re trying to free up your calendar for more appointments. 

Not using a booking form? Sign up for ZenMaid now →

Get Specifics Upfront ✏️

There are two ways we recommend customizing your booking form: use your company branding and tailor every cleaning option to your services. 

Using your company logo and brand colors to design your form looks professional, and ZenMaid enables you to use your company’s branding, so your clients understand that you’ve invested in a tool that helps them self-serve. Pro Max users can eliminate the ZenMaid branding from their forms entirely, for a sleeker look.

How you decide to tailor your booking form further will depend on the types of questions you need clients to answer, your service offerings, and your prices. 

Take a look at our guide to pricing your booking form, and get inspiration for how to bundle your services from the Magazine.

Learn how to set up your booking form in ZenMaid →

Maintain Your Schedule 📅

After a client submits their booking form, the inquiry will show up in ZenMaid when you log in next. Every booking form submission is a request, not a confirmed and completed booking.

This is key to making self-service appointments work: you can still adjust them if you need to before approving the appointment. 

For example, if a client books a first-time cleaning appointment at 2 PM on the same day you have a cleaning scheduled for 1–3 PM, you can approve that appointment with an adjusted start time of 4 PM. 

If that works for the client, they can accept the appointment; if not, they’ll reschedule.

Dust Bunnies (Tiny Updates) 🐰

✔️An update for Pro Max users: You can now access custom data exports from a new Data Exports page in ZenMaid. Dive deeper into your business and run routine reports using this feature. Upgrade now to get access!

That's it for this month! We hope you enjoy diving into your metrics and seeing how we think behind the scenes. 

If you have any suggestions, questions, ideas, or dreams, share them with us here or by replying to this email. 

~ The ZenMaid Team