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Important Upsun updates: Terms of Service, Acceptable Use Policy, Data Processing Agreement, Subprocessor List, and Privacy Notice 

Upsun has updated its Terms of Service, Acceptable Use Policy, Data Processing Agreement, Subprocessor List, and Privacy Notice.  


These updates reflect the evolution of Upsun Dispatch, our agent orchestration platform, and the simplification and optimisation of our contracts. 

Main changes include:
  • Dispatch upgrade: We revised the documents listed above to reflect the evolution of Upsun Dispatch, which now runs on AI models integrated into the product. 
  • Data processing update: We updated the DPA and Subprocessor List to reflect this change, in line with our commitment to transparency and robust data privacy. These adjustments do not diminish our security standards or data protections.
  • Privacy Notice: We’ve updated our Privacy Notice to clarify how we handle and protect your personal data.  

Please review the updated documents by December 5th, 2026.

If you continue to use Upsun after December 5th 2026, you will be deemed to have accepted the updated Terms of Service and the documents incorporated by reference.

If you have any questions, please contact us by submitting a support ticket. 

We appreciate your continued trust in Upsun and in our services.

The Upsun Team