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We've introduced more improvements to give you greater control over AI replies, make conversations easier to manage, and simplify everyday tasks.
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Here's what's new and where to find it!
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✏️ Edit AI Replies Before Sending
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You can now edit AI-generated replies directly from an approval card before they're sent.
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Where to find it: Approvals tray (Shift+A) → Open a draft → Edit → Approve with edits.
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Available for guest messages, emails, and Airbnb support replies. Editing requires the appropriate inbox permissions.
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🚀 A Simpler Setup Experience
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Getting started with ProhostAI is becoming easier with an improved guided setup experience.
You can download the desktop and mobile apps, choose a face for your AI employee, and track your setup progress.
Where to find it: Get set up → Get the apps / Name your AI
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This feature is gradually rolling out to eligible workspaces.
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🧠 Control Your AI's Knowledge Sources
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Choose which knowledge sources your AI uses when responding to guests.
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Where to find it: AI Memory → Settings → Knowledge sources
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Learned memories: Turn automatically learned memories on or off without affecting manual, corrected, or pinned memories.
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Guidebooks: Choose whether AI uses guidebook content when generating replies.
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Both options are enabled by default.
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💬 Jump Straight to the Latest Message
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Long conversation? You can now jump directly to the newest message without scrolling.
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A Jump to latest button appears whenever you're viewing older messages or a new message arrives below.
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Where to find it: Guest Inbox, Team Chat, and Airbnb support conversations.
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🎥 Add Video Links to Calendar Events
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You can now add Zoom or Microsoft Teams links when creating events in your ProhostAI Calendar.
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Where to find it: Calendar → New event → Add a video meeting link
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Google Meet link creation is also being introduced for eligible connected Google Calendars.
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🛠️ More Accurate Payments and Safer Document Editing
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We've made two important improvements behind the scenes:
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Currency accuracy: Fixed direct charge calculations for currencies such as JPY and KRW that don't use decimal amounts.
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Document protection: Added safeguards to prevent AI employees from accidentally overwriting shared documents or making repeated conflicting edits.
No action is required.
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💬 Need Help Getting Started?
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If you'd like help with any of these features, book a free office hours call.
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Our office hours calls are free and unlimited!
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🎙️ More Improvements Are on the Way
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We're always working to make ProhostAI better. Have an idea or something you'd like us to improve? Let us know!
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Some features are being rolled out gradually or require specific permissions.
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