Product update - November 2026
Your monthly update of Garnet Marketplace is here! October brought close to 50 releases.
The highlights: vendors joining from Wix, Shopware and Odoo, shipping logs for every checkout quote, and a seller guide for your vendors.
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1. Case study: THE GO-TO
Curious to see what it's like to work with us? Here's a case study from THE GO-TO, the UK's destination for elevated gifting with 150+ brands. When their previous provider shut down right before the Q4 peak, Garnet migrated all 150+ vendors in a month, with their products, integrations, Stripe accounts and shipping settings.
Learn more2. Documentation is now available upon sign-in
For security reasons, the marketplace documentation is now reserved to the admins of Garnet marketplaces: opening it asks you to sign in first. Links from the app, bookmarks and emails keep working after the sign-in. Someone on your team needs access without a Garnet account? Contact us. Learn more |
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3. Vendors on Wix, Shopware and Odoo can join your marketplace
Three more platforms this month: vendors selling on Wix, Shopware or Odoo connect their store to your marketplace in a few minutes.
Their products and stock stay up to date, your orders land in their own system ready to ship, and tracking comes back to your customers.
You can now recruit vendors wherever they already sell.
Learn more4. A seller guide for your vendors
Your vendors now have a public help site in your colours, explaining their side of the marketplace from adding products to getting paid.
Link it from your seller page or welcome email; vendors also find it in their menu.
Your own rules, such as commission or payout schedule, stay yours to tell.
Learn more5. Shipping logs
See every shipping quote your checkout asked for: the cart, where it ships, the rates each vendor offered and what your customers were shown.
Spot at a glance the destinations and vendors that leave customers without a rate, fix the vendor's shipping, and check the new rates without placing a test order.
Learn more6. Roles and permissions for admin users
Give each member of your team a role that fits their job: an order handler who never touches payouts, an accountant who only reads them.
Create a role, tick what it may see or change, and pick it when you invite an admin.
An admin can never grant more access than they have, and the AI apps they connect are limited to their role too.
Learn more7. Announcements on the dashboard
Post an announcement at the top of the dashboard and every vendor sees it as soon as they log in: a sales campaign, a shipping deadline, a policy change.
Pick a colour that matches its urgency, and turn it off when it is no longer relevant: it is kept for next time.
Learn more8. Shopify vendors choose the products they share
Vendors selling from a Shopify store can now pick, from the Garnet Seller app, which products your marketplace imports.
They add products from their own catalogue and remove the ones they no longer want listed, which come off the marketplace straight away.
Available on marketplaces that import approved products only.
Learn more9. Fulfill orders in bulk
Vendors can now fulfill many orders at once: select them in the order list, type each tracking number, and fulfill them in one click. Shipping software users download the orders with their addresses as a CSV, add the tracking numbers and upload it back. Learn more |
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10. Share a discount or a shipping refund with your vendors
Decide, order by order, who pays for a discount or a refunded shipping: split it between the vendors of the order and your marketplace, in percentages or amounts. A promotion run together with a brand, or a late delivery you compensate, no longer needs a manual payout correction: each vendor's payout reflects its share straight away. Learn more |
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11. Arrange your forms by drag and drop
The product and vendor profile forms now have a layout panel: drag fields into sections, or set them aside as unused, and see the form as your vendors will.
Each field also has a scope: shown to vendors, for your team only, or hidden.
Learn more12. Style the messaging your way
The floating messages widget now accepts your own stylesheet, so it matches your store's design exactly instead of Garnet's default look. Leave it empty and the default design stays. Learn more |
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All improvements
Vendor integrations
- Vendors on Wix, Shopware and Odoo can join your marketplace: three more platforms your vendors connect in a few minutes link
- Shopify vendors choose the products they share: from the Garnet Seller app, for marketplaces importing approved products only link
- Magento integration generally available: vendors on Magento connect in a few minutes, with no module to install link
- A revamped integration view: every platform on the left, the steps to connect on the right, and advanced settings folded away link
- Leave out-of-stock products out of imports: large catalogues no longer fill the marketplace with dead listings link
- Subtract a fixed amount from synced prices: a vendor's price grid lands exactly on yours link
- Edited orders reach vendors as edited: a size swapped before payment is forwarded as it stands link
- Send an order to a vendor who connected later: push it to their store from the order page link
- Unsynced products can no longer be sold: they go out of stock as well as back to draft link
- Tracking for orders shipped from several locations: Shopify vendors' split shipments reach your customer as usual link
- Choose whether vendors charge their Shopify shipping rates: or your marketplace's instead link
- Private customer emails on a Garnet address: vendors' stores keep a good email reputation link
Orders, shipping and payouts
- Fulfill orders in bulk: select the orders, type the tracking numbers or upload a CSV, done in one click link
- Share a discount or a shipping refund with your vendors: split it order by order, no manual payout correction link
- Shipping logs: every quote your checkout asked for, and the destinations left without a rate link
- Export payouts with their orders: vendors match a bank payment with the sales behind it link
- Stripe payouts name their orders: search an order number in Stripe and find the payout that settled it link
- Choose your vendors' Stripe account type: Express or Standard, so migrating vendors keep what they have link
- Edit the pickup address in one step: right on the shipping settings page link
- One plan, several billing periods: monthly, quarterly and yearly prices on one membership plan link
Vendors and your team
- Roles and permissions for admin users: each admin sees and changes only what their job needs link
- A seller guide for your vendors: a public help site in your colours, from adding products to getting paid link
- Announcements on the dashboard: every vendor sees your message as soon as they log in link
- Disable a vendor: pause a vendor taking a break instead of removing it link
- Name and disable vendor users: block one user's login without touching the vendor link
- Spot vendors who haven't onboarded: last sign-in and connected store in the vendor export link
- "Switch vendor" is now "Log in as vendor": the button that shows Garnet as a vendor sees it has a name that says what it does link
- Settings in the vendor menu: vendors find their profile, shipping and payouts next to products and orders link
- A page for every user's own account: name, language, password and logged-in devices in one place link
- Back to the right page after logging in: a shared order link opens that order, not the dashboard link
- Clearer vendor application emails: review a new vendor at a glance from your inbox link
- Stronger protection for applications and registrations: bots can no longer fill in your forms link
Products
- Arrange your forms by drag and drop: lay out the product and profile forms as your vendors will see them link
- Dimension, weight and volume fields: vendors type a number and pick the unit, so sizes come in comparable link
- Keep links out of product descriptions: buyers are not sent away from your marketplace link
- A clearer view of your metaobject entries: custom lists look like the product list, with a picture on every row link
Storefront, messaging and emails
- Style the messaging your way: the floating messages widget takes your own stylesheet link
- Set up your custom domain yourself: your vendor dashboard on your own subdomain, live within a minute link
- Know when your message was read: customers and vendors see when their message was seen link
- Unread messages badge in your header: customers see a red dot when a seller replied link
- Build your own chat buttons: any link in your theme can open a conversation with a vendor link
- Search in the vendor directory: customers find a vendor by name link
- Vendor pages without collections: keep your collection list clean link
- Simpler brand colors: the light shade is derived from your primary colour link
- Refreshed marketplace emails: the emails your team receives carry your logo and colour, and payout summaries stay readable link
- One email instead of dozens: bulk approvals and chat bursts arrive as a single email link
- Customize dashboard time range: any range, from a single day to last year, loaded in an instant link
Garnet
- Documentation is now available upon sign-in: for security reasons, the documentation asks you to sign in first; contact us for access link
- Made in Europe: all of Garnet's data is now stored and processed in Frankfurt, Germany, which simplifies GDPR compliance link
What's next
Are you looking to learn more about Garnet's features or request a customisation? Simply reply to this email.
Happy selling,
François Rullière
Founder of Garnet Marketplace