Hi [First name] [First name],

We're updating the Qustodio Terms of Service and Privacy Policy, effective December 8, 2026. Here's a quick summary of the main changes for customers in the UK and EU/EEA.

Terms of Service

• The Terms have been reorganized into five clearer parts for easier reading.
• New terms covering our AI-powered features (such as Social Monitoring, Gaming Voice Alert, and Search Alerts).
• Clearer auto-renewal and cancellation terms.

Privacy Policy

• We've clarified that Qustodio Technologies, S.L. is the data controller for the personal data we process in providing the Services.
• We've updated the legal basis on which we process your child's personal data to legitimate interest.
• Restructured for readability, with a plain-language section for children and teens.
• A fuller explanation of our AI features — and confirmation that we don't sell the data collected from your family's devices, and we don't use it to train our AI.
• Strengthened international data-transfer safeguards (updated Standard Contractual Clauses and equivalent protections).
• Updated data-retention details and an updated list of service providers.
• Reflects that Qustodio is part of the Qoria/Aura group and may share data within the group to run the Services.

No action is needed — continued use of Qustodio after December 8, 2026 means you accept the updated Terms. You can read the full Terms of Service and Privacy Policy here. Questions: dpo@qustodio.com.

Thanks,
The Qustodio Team